Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricky Syphanthong

Stratford

Summary

Dynamic leader with a proven track record at Carvel, excelling in customer service and retail operations. Skilled in problem-solving and decision-making, I enhanced the shopping experience and improved inventory control, significantly boosting store efficiency. Recognized for exceptional coaching abilities and commitment to maintaining brand standards, I consistently deliver results by leveraging both hard and soft skills.

Overview

7
7
years of professional experience

Work History

Retail Store Manager

Carvel
05.2018 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.

Education

Associate of Science - Nursing

Norwalk Community College
Norwalk, CT
05-2025

Skills

  • Customer service
  • Strong multi-tasking
  • Problem-solving
  • Retail operations
  • Decision-making skill
  • Dependable and reliable
  • Store opening and closing
  • Hiring and training

Timeline

Retail Store Manager

Carvel
05.2018 - Current

Associate of Science - Nursing

Norwalk Community College

Similar Profiles

CREATE PROFILE
Ricky Syphanthong