Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Teacher
Ricky Taylor

Ricky Taylor

Albany,NY

Summary

Proven Assistant Manager at Save A Lot, adept in operations management and customer relationship management, significantly improved customer satisfaction and increased sales through strategic merchandising. Skilled in employee performance evaluations and fostering team growth, I excel in streamlining processes for efficiency and developing positive work environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Save A Lot
04.2019 - 11.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Maintenance Crew Member

Albany Med
02.2014 - 05.2019
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.

Education

High School Diploma -

Paker High
Chicago, IL
06.1972

Skills

Product and service knowledge

Employee Scheduling

Task Delegation

Operations Management

Recruiting and interviewing

Employee Performance Evaluations

Employee performance evaluation

Workload Management

Customer Relationship Management (CRM)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Save A Lot
04.2019 - 11.2023

Maintenance Crew Member

Albany Med
02.2014 - 05.2019

High School Diploma -

Paker High
Ricky Taylor