Ricky Turner
Kingfisher,OK
Summary
Energetic, results-driven motivational leader committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations.
Overview
34
34
years of professional experience
Work History
Process Management Coordinator
Pioneer Telephone Cooperative Inc.
Kingfisher, OK
06.2023 - Current
Reviewed processes company wide for inefficiencies and developed plans to resolve inefficiencies. Reviewed IDEA submissions and communicated with submitters on IDEA values.
Department Manager of Wireless Infrastructure
Pioneer Telephone Coop Inc.
Kingfisher, OK
12.2016 - 06.2023
Managed 26 total employees across 6 different areas of the cellular division. Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building. Grew department's team and technical capabilities with hiring and training of talented individuals. Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Cellular Site Technician Administrator
Pioneer Telephone Coop Inc.
Kingfisher, OK
03.2015 - 12.2016
Administrator of 2 cell site lead technicians and 15 cell site technicians. Responsibilities also still include all Transport Engineer tasks and functions.
Cell Site Technician/Transport Engineer
Pioneer Telephone Coop Inc.
Kingfisher, OK
01.2007 - 03.2015
Maintained cell site areas and cell site equipment. Was responsible for all cellular transport circuit designs, orders, implementation and monthly approval of circuit expenses. My responsibilities also included the training of all cellular technicians on transport and MUX equipment procedures.
Cellular Network Center Operations Technician
Pioneer Telephone Coop Inc
Kingfisher, OK
04.2006 - 01.2007
Monitored all Pioneer Cellular sites as well as the cellular network, including all copper, fiber and microwave backhaul systems. I was also responsible for troubleshooting dialing, texting and data troubles.
DMS 100/200/500 Translations Technician
Pioneer Telephone Coop Inc
Kingfisher, OK
05.1995 - 04.2006
Created and maintained all aspects of the local and long distance central office switching platforms. Built call processing translations in all platforms as well as troubleshooting customer dialing issues.
Network Operations Center Technician
Pioneer Telephone Coop Inc
Kingfisher, OK
11.1994 - 05.1995
Monitored all Pioneer Telephone Central Offices as well as many aspects of the Pioneer Telephone copper and fiber infrastructure.
Well Site Foreman
Turner Resources Inc.
Hennessey, OK
05.1991 - 11.1994
Managed all well site functions as well as all companies and work groups performing work on or at the sites.
Teller/Loan Administrator
Community State Bank
Dover, Ok
05.1990 - 03.1991
Responsibilities included all teller functions as well as loan preparation and implementation.
Education
Associate of Arts -
El Reno Jr College
Associate of Arts - undefined
Southwester Oklahoma State University
DFMS System Editor
Nortel Training
DMS 100/200 Translations
Nortel Training
LNP Translations
Nortel Training
Alcatel Lucent CDMA Network Overview
Alcatel Lucent Training
RMT Training
Alcatel Lucent Training
7705/7750 SAR Mobile Backhaul
Alcatel Lucent
LTE eNode b Maintenance
Alcatel Lucent Training
MPR9500 Microwave System
eNodentAlcatel Lucent
Leadership Pioneer -
Leadership Pioneer
Kingfisher, OKProject IDEA -
Project Idea
Kingfisher, OKSkills
- Natural leader
- Multi-unit operations management
- Issue and conflict resolution
- Relationship building
- Staff development
- Database Management
- Logistics Planning
- Cost Planning
Timeline
Process Management Coordinator
Pioneer Telephone Cooperative Inc.
06.2023 - Current
Department Manager of Wireless Infrastructure
Pioneer Telephone Coop Inc.
12.2016 - 06.2023
Cellular Site Technician Administrator
Pioneer Telephone Coop Inc.
03.2015 - 12.2016
Cell Site Technician/Transport Engineer
Pioneer Telephone Coop Inc.
01.2007 - 03.2015
Cellular Network Center Operations Technician
Pioneer Telephone Coop Inc
04.2006 - 01.2007
DMS 100/200/500 Translations Technician
Pioneer Telephone Coop Inc
05.1995 - 04.2006
Network Operations Center Technician
Pioneer Telephone Coop Inc
11.1994 - 05.1995
Well Site Foreman
Turner Resources Inc.
05.1991 - 11.1994
Teller/Loan Administrator
Community State Bank
05.1990 - 03.1991
Associate of Arts -
El Reno Jr College
Associate of Arts - undefined
Southwester Oklahoma State University
DFMS System Editor
Nortel Training
DMS 100/200 Translations
Nortel Training
LNP Translations
Nortel Training
Alcatel Lucent CDMA Network Overview
Alcatel Lucent Training
RMT Training
Alcatel Lucent Training
7705/7750 SAR Mobile Backhaul
Alcatel Lucent
LTE eNode b Maintenance
Alcatel Lucent Training
MPR9500 Microwave System
eNodentAlcatel Lucent
Leadership Pioneer -
Leadership Pioneer
Project IDEA -
Project Idea
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