Ricky Victor
Salisbury,MD
Summary
Accomplished Building Maintenance Engineer with a proven track record at Raven, enhancing tenant satisfaction and safety through expert maintenance and effective communication. Skilled in HVAC systems and electrical troubleshooting, excel in preventive maintenance, boosting efficiency by 30%. Known for exceptional problem-solving abilities and fostering strong client relationships, ensure optimal facility performance and cost-effective operations. Hardworking Building Maintenance Engineer bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
20
20
years of professional experience
Work History
Building Maintenance Engineer
Raven
05.2014 - Current
- Ensured safety compliance by maintaining fire alarm systems, emergency lighting, and other safety equipment.
- Kept tenants informed about upcoming projects that might impact their daily routines or overall comfort levels in the building.
- Enhanced tenant satisfaction through prompt response to maintenance requests and effective communication.
- Performed routine HVAC maintenance for optimal indoor air quality and temperature control.
- Conducted periodic inspections of mechanical rooms, elevators, roofs, and other critical areas to identify potential issues early on.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Developed preventive maintenance schedules to minimize downtime and optimize performance.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Performed troubleshooting and repair for complex electrical equipment.
- Resolved customer complaints in prompt, polite and professional approach.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
- Reported issues to property manager so effective resolutions could be put into place.
Owner/Self Employed
Rick's Home Improvement Maintenance Service
01.2013 - 01.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Maintenance Supervisor
Clearfield Apartments
01.2005 - 10.2013
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Provided guidance to management regarding project bids for onsite improvements.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Created and maintained daily and weekly reports for upper management.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Saved the company money by Prepping units for move ins by drywall hanging/repairs/painting.
- Made order Lists and Inspection List with the property manager.
Education
Associates Degree - Criminal Justice
Wor-Wic Community College
Salisbury, MD06.1983
Skills
- Drywall Repair
- Groundskeeping
- Plumbing Repairs
- Roofing repairs
- HVAC Systems
- Landscaping and groundskeeping
- Carpentry
- Inventory Maintenance
- Building Maintenance
- Plumbing
- Painting
- Drywalling
Timeline
Building Maintenance Engineer
Raven
05.2014 - Current
Owner/Self Employed
Rick's Home Improvement Maintenance Service
01.2013 - 01.2014
Maintenance Supervisor
Clearfield Apartments
01.2005 - 10.2013
Associates Degree - Criminal Justice
Wor-Wic Community College
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