Ricky D Sadler
Seattle,WA
Summary
Experienced and results-driven sales professional with over 15 years of expertise in appliance retail sales and 20 years in real estate and property management. Skilled in building strong client relationships, consistently exceeding sales targets, and delivering exceptional customer service. Known for expert knowledge in luxury appliances and holding the highest record for selling maintenance agreements. Seeking to leverage sales expertise and leadership experience in a new appliance sales role. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner Managing Broker
RD House Real Estate & Property Management Inc.
01.2002 - 01.2022
- Owned and managed a successful real estate and property management business, overseeing all aspects from sales to client relationships.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Contractor & Wholesale Account Sales Representative
Sears Roebuck
01.1996 - 01.2002
- Specialized in selling high-end appliance brands such as Kenmore Elite and KitchenAid, offering expert product knowledge.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Consulted with customers to assess needs and propose optimal solutions.
Appliance Sales Representative
Conklin Appliance
08.1994 - 01.1996
- Provided expert guidance on premium appliances, leading to high customer satisfaction and repeat business.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Stayed up-to-date with industry trends to position company as market leader.
- Increased market penetration with introduction of innovative sales tactics.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Exceeded sales targets through effective planning and goal setting.
- Identified and tapped into new markets, significantly expanding customer base.
Education
Associate of Arts - Nursing Education
05.2000
Skills
- Sales & Marketing Strategies
- Luxury Appliance Product Expertise
- Customer Service Excellence
- Lead Generation & Cold Calling
- Conflict Resolution & Negotiation
- Team Leadership & Development
- Digital Marketing & Social Media
- POS & Inventory Management
- Communication & Presentation Skills
- Luxury Appliance Sales
- Customer Relationship Management
- Sales Target Achievement
- Product Knowledge & Demonstrations
- Upselling & Cross-Selling Techniques
- Lead Generation & Prospecting
- Negotiation & Closing Skills
- High-Level Customer Service
- Team Collaboration & Leadership
- Sales Strategy & Goal Setting
- Conflict Resolution
- Digital & Social Media Marketing
- Time Management & Organization
- Inventory Management & POS Systems
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Client Service
Product branding
Direct Sales
Accomplishments
- Held the highest record for extended warranty sales at Sears.
- Consistently exceeded sales targets in appliance sales, with over 20-30% growth year-on-year.
- Successfully managed a real estate portfolio worth over $1.5 billion.
Educationcertifications
- Associate in Nursing, Lake Washington Institute of Technology
- Washington State Broker's License
- Washington State Designated Broker's License
- Conflict Resolution Management Certificate
- Certified Property Management Certificate
Certification
- Licensed Washington State,Designated broker - 1998-2024
- - Conflict Resolution Management
- Certified Property Management, RD House Property Management - 2006-2022
photography, traveling, reading, and art.
"I find immense joy in photography, art, travel, and reading because they allow me to explore the world from different perspectives. Photography captures fleeting moments, while art fuels my creativity and passion for self-expression. Traveling introduces me to new cultures and experiences that broaden my horizons, and reading provides an endless opportunity for personal growth and learning. Together, these passions inspire me to see the beauty in life and continuously seek new adventures."
Timeline
Owner Managing Broker - RD House Real Estate & Property Management Inc.
01.2002 - 01.2022
Contractor & Wholesale Account Sales Representative - Sears Roebuck
01.1996 - 01.2002
Appliance Sales Representative - Conklin Appliance
08.1994 - 01.1996
- Licensed Washington State,Designated broker - 1998-2024
- - Conflict Resolution Management
- Certified Property Management, RD House Property Management - 2006-2022
Lake Washington Institute of Technology (LWTech) - Associate of Arts, Nursing Education
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