Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Responded to and directed incoming calls and other communication.
Communicated with and interfaced with business partners helping to resolve in their daily needs
Ran errands to support daily needs of management.
Resolved basic computer and office equipment issues through troubleshooting.
Utilized Microsoft Office to create and edit correspondence, documents and materials.
Utilize TMW Suites 2009 to create and edit dispatch, including building loads in suites going to customer's locations
Utilize TMW Suites 2009 to execute dispatching and Payroll purposes
Utilize TMW Suites 2009 to build reports to show equipment utilization
Cross-trained existing employees to maximize team agility and performance.
Delivered feedback to decision-makers regarding employee performance and training needs.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Applied customer feedback to develop process improvements and support long-term business needs.
Scheduled meetings and managed calendar.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Onboarded new employees with training and new hire documentation.
Approved regular payroll submissions for employees.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Established and updated work schedules to account for changing staff levels and expected workloads.
Enforce Safety DOT Regulations and ensure drivers stayed compliant according to DOT Reg's and rules
Coach Drivers to become better drivers through Lytix program
Performed light mechanical repairs when drivers broke down
Installed People Net in trucks for Drivers Log capabilities
Lead team by example through hard work and accomplishments
Line Haul Truck Driver/City Driver and Yard Jockey
Oak Harbor Freight Lines Inc.
Portland, OR
08.2004 - 04.2008
Delivered goods and products to customer on time and in excellent condition with 0 claims.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Planned and adjusted optimal routes based on traffic and weather conditions.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Obtained customer signatures to complete and process paperwork.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Fastened chains, straps, covers and binders to secure load during transit.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Inspected truck for defects and safe operating condition before, during and after trips.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Documented mileage, deliveries, pickups, customer issues and damages.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected load security and checked for damages.
Refilled truck after completing deliveries to return in ready-to-use condition.
Removed and unloaded packages from trailers for customer deliveries, using extreme care to avoid damage to goods.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Operated Doubles and Triples with HAZ-Mat Endorsements
Education
High School Diploma -
Westwood High School
Mesa, AZ
05.1986
Skills
Recruiting and Interviewing
Employee Coaching and Motivation/DOT Safety
Shift Coverage
Managing Multiple Priorities
Directing Team Members
Scheduling and Coordinating
Managing Operations and Efficiency
Orientating and Training
Payroll Preparation
Overseeing Employees
Answering Customer Questions
Dispatching Workers
Certification
Drivers Safety Trainig - Prodivers, 2018
CSA 2010, ProDrivers- 2016
Electric pallet Jack Train the Trainers Cert, Arnolds 2012
OSHA JOB Sight Safety Training, 2000
Additional Information
As a young kid, I have learned to work with my hands and acquiring skills associated with Trucking/Heavy equipment/Farming and wood working. I ran heavy equipment out of high school as well as learned how turn wrenches on the equipment I operated..
I am eager to get things done and not afraid of hard work. My model is "you are never to old to learn new tricks"