Ricmary Moya
Houston,TX
Summary
Dental hygiene assistant skilled with customer service and scheduling of dental patients in busy family practices. Arranged transfer of x-rays to other practitioners and other offices for referrals. Effective communicator with success in showing patients about oral care. Enthusiastic Dental hygiene assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Dental Hygiene Assistant
Patrick V. Nicosia, DDS, MS, Inc.
Houston, TX
04.2021 - Current
- Greeted 15+ patients daily, getting their vitals, updating medication and medical history.
- Obtained radiographs of every patient using standard dental radiographic equipment.
- Treated 15+ patients daily, providing exams and scheduling follow-up appointments with friendly customer service that followed patient safety and privacy protocols.
- Provided patients dental supplies and collect payment from patient.
- Adjusted treatment plans along with Dr. in 20-minute meetings prior to first patient arrival each day.
- Trained on-the-job x-ray use, preparing and sterilizing dental equipment, taking impressions for study casts, dental appliances and appropriate oral hygiene strategies.
- Review patient charts upon arrival and prepared procedure room based on unique customer needs.
- Provided friendly front office management for 4 hours each day, greeting patients, answering phone calls, scheduling appointments, and billing insurance forms.
Waitress
Tortoni
Houston, TX
07.2021 - 12.2021
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
UEP San Jose
Sucre, Venezuela 08.2015 - 06.2019
Skills
Costumer service
CPR certified
Dental impression specialist
Timeline
Waitress
Tortoni
07.2021 - 12.2021
Dental Hygiene Assistant
Patrick V. Nicosia, DDS, MS, Inc.
04.2021 - Current
High School Diploma -
UEP San Jose
08.2015 - 06.2019