Dynamic leader with 16+ years in the alcohol beverage industry, excelling in driving operational transformations. Expert in leading high-impact operations projects and technological integrations.
Overview
14
14
years of professional experience
Work History
Director, Operations Transformation
RNDC
01.2023 - 05.2024
Spearheaded strategic design and nationwide market implementation of major transformation initiative, Customer Delivery Model.
Conducted multiple design workshops with key company stakeholders and consulting partners to establish core program design.
Developed comprehensive deployment plan consisting of standardized guardrails to ensure market adherence.
Established departmental performance KPI's to identify potential risks and mitigation strategies to minimize negative savings impacts.
Lead design and implementation of company wide routing platform, Descartes, successfully integrating to 4 individual ERP's.
Optimized operational processes using preplan analytics tools to address non-standardized methods adapting to new dynamic routing practices.
ERP Modernization Business Lead Operations
RNDC
03.2021 - 01.2023
Directed 600+ design workshops optimizing Oracle systems for order capture to warehouse management.
Facilitated cross-functional deployment counsels, bridging gaps between finance, IT, and operations.
Led MDM Redesign project, ensuring comprehensive end-to-end process design and stakeholder involvement for both customer and product domains.
Managed California Paloma Project, identifying key operational gaps and implementing Oracle/Warehouse Management system enhancements driving standardization across California operations.
Office, Inside Sales, & Special Projects Manager
RNDC
03.2017 - 03.2021
Daily management of 20+ customer service, accounts receivable, and inside sales employees.
Delegated tasks to team members based on skill sets and availability, maximizing productivity and performance.
Achieved financial objectives by managing associate hours, reporting, and scheduling consistently remaining within budget.
Deployed as "subject matter expert" to various markets focused on improving operational inefficiencies.
Key Account Manager
RNDC
08.2014 - 03.2017
Built and maintained strong client relationships with 65+ on premise accounts to drive business growth and market share.
Achieved 9.3% growth of core supplier family brands with 6% overall growth for main supplier portfolio.
Successful implementation of supplier programming achieving 100% of quarterly incentive goals year over year.
Regional Account Executive to Millercoors IN/KY
The Integer Group
01.2010 - 08.2014
Accountable for $130k media budget utilized for local brand programming and alliance activation.
Developed extensive marketing plans for key sponsorship venues including activation, branding, execution, and media promotions.
Education
Bachelor of Arts - Telecommunications
Ball State University
Muncie, IN
05.2001
Skills
Strategic Planning
Verbal and written communication
People Management
Operations Management
Project Coordination
Issues Resolution
Additional Information
Identified as a "Top Leader" for 1RNDC Transformation