Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rico Fonseca

Fishers,IN

Summary

Dynamic leader with 16+ years in the alcohol beverage industry, excelling in driving operational transformations. Expert in leading high-impact operations projects and technological integrations.

Overview

14
14
years of professional experience

Work History

Director, Operations Transformation

RNDC
01.2023 - 05.2024
  • Spearheaded strategic design and nationwide market implementation of major transformation initiative, Customer Delivery Model.
  • Conducted multiple design workshops with key company stakeholders and consulting partners to establish core program design.
  • Developed comprehensive deployment plan consisting of standardized guardrails to ensure market adherence.
  • Established departmental performance KPI's to identify potential risks and mitigation strategies to minimize negative savings impacts.
  • Lead design and implementation of company wide routing platform, Descartes, successfully integrating to 4 individual ERP's.
  • Optimized operational processes using preplan analytics tools to address non-standardized methods adapting to new dynamic routing practices.

ERP Modernization Business Lead Operations

RNDC
03.2021 - 01.2023
  • Directed 600+ design workshops optimizing Oracle systems for order capture to warehouse management.
  • Facilitated cross-functional deployment counsels, bridging gaps between finance, IT, and operations.
  • Led MDM Redesign project, ensuring comprehensive end-to-end process design and stakeholder involvement for both customer and product domains.
  • Managed California Paloma Project, identifying key operational gaps and implementing Oracle/Warehouse Management system enhancements driving standardization across California operations.

Office, Inside Sales, & Special Projects Manager

RNDC
03.2017 - 03.2021
  • Daily management of 20+ customer service, accounts receivable, and inside sales employees.
  • Delegated tasks to team members based on skill sets and availability, maximizing productivity and performance.
  • Achieved financial objectives by managing associate hours, reporting, and scheduling consistently remaining within budget.
  • Deployed as "subject matter expert" to various markets focused on improving operational inefficiencies.

Key Account Manager

RNDC
08.2014 - 03.2017
  • Built and maintained strong client relationships with 65+ on premise accounts to drive business growth and market share.
  • Achieved 9.3% growth of core supplier family brands with 6% overall growth for main supplier portfolio.
  • Successful implementation of supplier programming achieving 100% of quarterly incentive goals year over year.

Regional Account Executive to Millercoors IN/KY

The Integer Group
01.2010 - 08.2014
  • Accountable for $130k media budget utilized for local brand programming and alliance activation.
  • Developed extensive marketing plans for key sponsorship venues including activation, branding, execution, and media promotions.

Education

Bachelor of Arts - Telecommunications

Ball State University
Muncie, IN
05.2001

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Project Coordination
  • Issues Resolution

Additional Information

  • Identified as a "Top Leader" for 1RNDC Transformation
  • Co-lead of Parents+ Associate Resource Group
  • Member of the Data Governance Board
  • Talent Review "Best of Best" multiple years

Timeline

Director, Operations Transformation

RNDC
01.2023 - 05.2024

ERP Modernization Business Lead Operations

RNDC
03.2021 - 01.2023

Office, Inside Sales, & Special Projects Manager

RNDC
03.2017 - 03.2021

Key Account Manager

RNDC
08.2014 - 03.2017

Regional Account Executive to Millercoors IN/KY

The Integer Group
01.2010 - 08.2014

Bachelor of Arts - Telecommunications

Ball State University
Rico Fonseca