Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rico Garcia

Waukesha,WI

Summary

A majority of my work experience derives from food service, I have learned plenty of social skills, procedural skills and overall professionalism that comes with having a important role in a job. Although it does not seem like pressure would be a factor throughout these positions, there were never any dull moments, which led me to get a deeper grasp on how to manage multiple on-going events at the same time. I am a hard working individual who does not shy away from learning from new opportunities, I am fully confident in my ability to learn new things and adapt to become efficient. I believe that having great chemistry with fellow associates and coworkers leads to a productive, safe, and friendly environment and I strive for that as often as I am able to.

Overview

4
4
years of professional experience

Work History

Server

BelAir Cantina
Brookfield, WI
01.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Provided exceptional service to high volume of daily customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Fullfilment

Target
Waukesha, WI
01.2023 - 01.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Correctly memorized product details and locations.
  • Recognized by management for providing exceptional customer service.
  • Delivered products to customer locations on time.

Ambassador

Noodles & Company
Waukesha, WI
12.2021 - 01.2023
  • Offered exceptional customer service to differentiate and promote company brand.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Collaborated effortlessly with other coworkers throughout the restaurant.
  • Allowed me to get a grasp on multitasking during very high pressure moments.

Host

Cafe Hollander
Brookfield, WI
09.2020 - 01.2021
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Notified server after seating parties in section to facilitate prompt service.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

Education

High School Diploma -

North High School
06.2022

Some College (No Degree) -

University of Wisconsin - Milwaukee

Some College (No Degree) - CyberSecurity

Waukesha County Technical College
Pewaukee, WI

Skills

  • Work Area Maintenance
  • Mentoring and Training
  • Team Collaboration
  • Customer Service
  • Item Promotion
  • Positive and Professional
  • Attention to Detail
  • Guest Engagement

Timeline

Server

BelAir Cantina
01.2024 - Current

Fullfilment

Target
01.2023 - 01.2024

Ambassador

Noodles & Company
12.2021 - 01.2023

Host

Cafe Hollander
09.2020 - 01.2021

High School Diploma -

North High School

Some College (No Degree) -

University of Wisconsin - Milwaukee

Some College (No Degree) - CyberSecurity

Waukesha County Technical College
Rico Garcia