Summary
Overview
Work History
Education
Skills
Timeline
Server

Rico Larsen

Woodstock,GA

Summary

Dependable worker successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level worker position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Server

King & Dukes
06.2021 - 02.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

The Melting Pot Restaurants Inc.
06.2020 - 07.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Warehouse Associate

Amazon
01.2019 - 03.2020
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Cook

Canyons
06.2017 - 03.2020
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Diploma -

Hiram High School
Hiram, GA
05.2017

Skills

  • Order Management
  • Food Running
  • Safe Food Handling
  • Food Delivery
  • Table Bussing
  • Supply Restocking

Timeline

Server

King & Dukes
06.2021 - 02.2023

Server

The Melting Pot Restaurants Inc.
06.2020 - 07.2021

Warehouse Associate

Amazon
01.2019 - 03.2020

Cook

Canyons
06.2017 - 03.2020

Diploma -

Hiram High School

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