Rico Pruitt
Portland,OR
Summary
Dynamic and detail-oriented professional with a proven track record at Central City Concern, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Adaptable and organized, consistently achieving sales goals while maintaining a calm demeanor in high-pressure situations.
Overview
6
6
years of professional experience
Work History
Central City Staffing On Call
Central City Concern
Portland, OR
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Plaid Pantry
Portland, OR
08.2019 - 05.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to maintain checkout accuracy.
- Maintained inventory levels through regular stock checks and replenishment activities.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Demonstrated product knowledge to provide recommendations that meet customer needs.
- Handled customer feedback and complaints professionally, ensuring resolution satisfaction.
- Organized merchandise displays to create an appealing shopping environment for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Basic Education
Granite Hills High School
El Cajon, CA06-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Multitasking
- Calm under pressure
- Organizational skills
- Active listening
- Organization and time management
- Verbal communication
- Problem resolution
Timeline
Central City Staffing On Call
Central City Concern
02.2025 - Current
Sales Associate
Plaid Pantry
08.2019 - 05.2023
Basic Education
Granite Hills High School