Forward-thinking team leader, with 7 years of experience, skilled at operating departments efficiently to meet goals. Successful background in matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement, and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in bringing a solid foundation and excellent communication skills for areas that need improvement and a strategic approach.
Overview
6
6
years of professional experience
Work History
Operations Manager
Trinity Home Installations LLC
07.2018 - Current
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Reduced turnaround time for project completion through effective resource allocation and team management.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Implemented new inventory management system to optimize stock levels and reduce waste.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Education
Operations Management And Supervision
Lone Star College
Kingwood, TX
Diploma -
Animo Locke High School
05.2012
Skills
Communication Skills
Environmental Awareness
Attention to Detail
Performance Monitoring
Organizational Management
Process Improvement
Record Keeping
Ability to multitask
Time Management
Adaptability
Inventory Management
Customer Service
Accomplishments
Reduced operational expenses by 40% by streamlining branch operations.
Increased company profit by 81% in just 15 months.
Reduced installation log time by 52% through finding the best installation method and process for all technicians to follow.