Ricquel Boyd
Verona,PA
Summary
Assisted community healthcare organizations by providing support to practitioners and patients. Delivered clinical and administrative assistance in primary healthcare and emergency response services. Educated patients on maintaining healthy lifestyles through effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
Independence Care
900 Bingham St. Pgh. Pa 15210
03.2019 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medication as directed by physician.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Medical Assistant
Northside Christian Health Center
816 Middle St Pgh Pa 15212
05.2023 - 01.2026
- Coordinated patient appointments, ensuring optimal scheduling for efficiency and access to care.
- Managed electronic health records, maintaining accuracy and compliance with regulatory standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved clinical workflow with introduction of electronic health records system.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Personal Care Assistant
Ahava
200 JHF Dr. Pgh Pa 15217
04.2016 - 10.2018
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Medical Assistant - Medical Assisting
Kaplan Career Institute-
Pittsburgh Pa01.2007
Diploma -
Job Corps
7175 Highland Dr06.2005
Skills
First Aid and Safety
Case Management
Behavior Redirection
ADL
Care Plan Assessment
Patient Care
Personal Grooming Care
Activities of Daily Living (ADLs)
Recording Vital Signs
Medical Charting
Vital signs monitoring
Documentation
Patient education
Safety procedures
Certified in CPR/AED
HIPAA compliance
Appointment scheduling
Blood glucose monitoring
EMR / EHR
Direct patient care
Phlebotomy
Electronic health records
CPR
Immunization administration
Phlebotomy techniques
Specimens collection and processing
Laboratory specimen collection
Insurance verification
Appointment setting
Medical office administration
Certification
CPR
Certified Medical Assistant
Timeline
Medical Assistant
Northside Christian Health Center
05.2023 - 01.2026
Home Health Aide
Independence Care
03.2019 - Current
Personal Care Assistant
Ahava
04.2016 - 10.2018
Medical Assistant - Medical Assisting
Kaplan Career Institute-
Diploma -
Job Corps