Ricquel Sears
Seattle
Summary
Dynamic professional with extensive experience in security and administrative roles. Proven ability in incident reporting and emergency response, complemented by strong verbal communication skills. Successfully enhanced patient satisfaction as a Patient Ambassador, fostering trust and efficiency in healthcare delivery. First aid certified and committed to workplace safety.
Overview
6
6
years of professional experience
Work History
Security Guard
Reblx
06.2024 - 02.2025
- Monitored surveillance cameras
- Conducted regular patrols
- Responded to alarms
- De-escalated conflicts
- Prepared detailed incident reports
Administrative Assistant
LHH Recruitment - BDO Accounting
08.2022 - 04.2023
- Supported accountants in daily operations.
- Processed tax documents using electronic systems.
- Organized and updated database records.
- Handled mailing of tax documents efficiently.
- Executed general front desk duties with a focus on client engagement.
- Coordinated office events, lunches, and meetings.
- Ensured timely restocking of consumables.
Patient Ambassador
Sono Bello
03.2020 - 04.2022
- Facilitated patient onboarding processes to enhance satisfaction and streamline access to services.
- Coordinated communication between patients and healthcare providers, ensuring clarity and efficiency in care delivery.
- Assisted in resolving patient inquiries and concerns, fostering trust and positive relationships with the healthcare team.
- Developed educational materials to inform patients about available resources and treatment options effectively.
Barista and Server
Belle Epicurean
02.2019 - 03.2022
- Supervised daily operations to ensure high-quality beverage preparation and customer service.
- Trained new baristas on coffee brewing techniques and equipment usage.
- Developed and maintained efficient workflows to enhance order accuracy and speed.
- Implemented inventory management practices to reduce waste and optimize supply levels.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Punctuality
- Security protocols
- Incident reporting
- Emergency response
- First aid certified
Timeline
Security Guard
Reblx
06.2024 - 02.2025
Administrative Assistant
LHH Recruitment - BDO Accounting
08.2022 - 04.2023
Patient Ambassador
Sono Bello
03.2020 - 04.2022
Barista and Server
Belle Epicurean
02.2019 - 03.2022
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