RIDA KHAN
Frisco,TX
Summary
Dynamic HR & Operations Manager with extensive experience across HR, payroll, compliance, and facility operations. Proven track record managing HR processes, physician and staff payroll, immigration documentation, and cross-facility coordination. Skilled in optimizing workflows, maintaining compliance, and driving operational excellence across healthcare and administrative settings. Recognized for professionalism, precision, and leadership in multi-site management.
Overview
4
4
years of professional experience
Work History
HR & Operations Manager
WCGTX
07.2025 - Current
- HR & Payroll Oversight
- Manage bi-weekly payroll for staff and physicians, ensuring compliance and accuracy.
- Oversee recruitment, hiring, onboarding, and HR workflows across multiple facilities.
- Lead Paycor HRIS implementation, improving payroll accuracy and data integrity.
- Address HR-related inquiries and maintain compliance documentation.
- Immigration, Credentialing & Compliance
- Prepare and manage H-1B renewals and immigration paperwork with legal teams.
- Oversee credentialing for providers and ensure facility readiness and compliance.
- Support HR and facility compliance audits and maintain up-to-date records.
- Operations & Finance
- Manage billing, revenue tracking, and client invoices.
- Partner with Directors of Nursing and facility leads on staffing and scheduling.
- Coordinate procurement for patient nutrition and office supplies.
- Streamline workflows and approval processes to improve operational efficiency.
- Provider & Facility Operations
- Oversee daily operations across urgent care and ER facilities.
- Conduct on-site facility visits to monitor performance and operational needs.
- Collaborate with physicians, medical directors, and DONs for alignment.
- Legal & Compliance Oversight
- Track open litigation and coordinate with attorneys and leadership.
- Ensure timely documentation, compliance reporting, and audit readiness.
- Team Leadership & Support
- Supervise and guide administrative support staff for accuracy and compliance.
- Build structured workflows and training documentation for internal teams.
- Marketing & Growth Support
- Assist in building referral programs and outreach presentations for business development.
- Support initiatives enhancing visibility and community relationships.
- Key Achievements & Impact
- Strengthened HR, payroll, and compliance operations across facilities.
- Improved billing and payroll accuracy and reduced administrative delays.
- Established leadership meeting cadence and enhanced interdepartmental communication.
- Supported regulatory readiness and internal process documentation.
- Enhanced coordination between clinical and administrative teams.
Front Desk Lead & Representative
Frisco ER
Frisco, TX
12.2021 - 09.2023
- Scheduled and trained front desk staff while managing shift coverage.
- Coordinated patient registration and check-in processes with accuracy.
- Provided administrative support for daily operations and patient satisfaction.
- Communicated with clinical teams to ensure smooth front-line service delivery.
Education
Bachelor of Science - Business Administration – Human Resource Management
Western Governors University
06.2025
Associate of Science -
Collin College
05.2022
Skills
- HR & Payroll Management (Staff & Physician)
- Multi-Facility Operations Oversight
- Recruitment, Onboarding & Employee Relations
- Immigration & Credentialing Coordination (H-1B, Compliance)
- Accounts Payables, Revenue Tracking & Invoicing
- HRIS / Payroll Systems (Paycor, Microsoft Excel)
- Legal & Regulatory Documentation
- Process Improvement & Cross-Team Collaboration
- Leadership Meetings & Staff Coordination
- Front Desk & Patient Coordination Experience
Timeline
HR & Operations Manager
WCGTX
07.2025 - Current
Front Desk Lead & Representative
Frisco ER
12.2021 - 09.2023
Bachelor of Science - Business Administration – Human Resource Management
Western Governors University
Associate of Science -
Collin College