Ridda dar
Queens Village,NY
Summary
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
16
16
years of professional experience
Work History
Banker
Peoples United Bank
04.2019 - 04.2021
- Managed customer accounts, ensuring compliance with banking regulations and internal policies.
- Facilitated loan processing, assessing creditworthiness and preparing documentation for approval.
- Developed tailored financial solutions for clients, enhancing satisfaction and loyalty.
- Led team training sessions on new banking products and customer service techniques.
Bank Teller
Astoria Bank
11.2012 - Current
- Process cash, check, transfer and statement transactions accurately for customers. Process and maintain check capturing
- Assist Operations Supervisor by checking daily transactions for accuracy. Process end of day proof and branch balance
- Identify CTR and SAR reporting by keeping up with BSA/AML policies
- Research and print customer profiles. Safely ID and search customer account information
- Discuss and cross-sell products and services with potential clients and direct them to personal bankers
- Greet customers in a friendly, professional manner to provide a welcoming environment
Sales Associate
GAP Inc.
09.2012 - 11.2012
- Assisted customers with their purchasing decisions by providing information about products and closing sales
- Maintained a professional environment by up-keeping merchandise displays and sales floor presentation
- Managed customers' purchases and sales, including credit card opening account sales
Sales Associate
Macy's Inc.
04.2010 - 01.2012
- Assisted sales department by researching customers' sales history and reporting key information to meet store goals
- Educated customers about new products and services through promotion and managing sales displays
- Followed appropriate security protocols to prevent fraud and loss of merchandise
- Resolved basic service issues or referred to the appropriate person(s) to guarantee customer satisfaction and retention
- Built customer loyalty through courtesy and friendliness
Education
Associate of Science - Accounting And Finance
Queensborough Community College
01.2014
Skills
- MS Office
- Office Management
- Customer Service
- Financial Services
- Bookkeeping
Timeline
Banker
Peoples United Bank
04.2019 - 04.2021
Bank Teller
Astoria Bank
11.2012 - Current
Sales Associate
GAP Inc.
09.2012 - 11.2012
Sales Associate
Macy's Inc.
04.2010 - 01.2012
Associate of Science - Accounting And Finance
Queensborough Community College