Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.
Overview
7
7
years of professional experience
Work History
Chief of Operations
Ronak Amin Studio
12.2016 - Current
Streamlined company processes and procedures while enhancing customer satisfaction.
Met customer service standards and expectations consistently by effectively communicating and actively listening.
Supported business growth through strategic planning and process development.
Led business initiatives resulting in numerous multi-year contracts.
Implemented business development strategies, logo designs and website designs.
Oversaw business-wide changes to modernize procedures and organization.
Managed financial, operational and human resources to optimize business performance.
Medical Assistant
Gwinnett Clinic
09.2019 - 02.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Verified patient insurance coverage and collected required co-payments.
Completed EKGs and other tests based on patient presentation in office.