Riddick Ntambwe
Port Orange,FL
Summary
Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably at Aldi Foods. Excelled in enhancing customer satisfaction and streamlining inventory processes. Skilled in teamwork, sales expertise, and Microsoft applications. Proven track record of reliability and improving productivity through effective collaboration and innovative inventory management.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Aldi Foods
03.2022 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Stock Associate
Shoprite Store
02.2019 - 11.2021
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
Warehouse Operations Associate
Woolworths
04.2017 - 09.2018
- Contributed to increased productivity through effective collaboration with team members and supervisors on daily tasks.
- Participated actively in weekly team meetings, sharing ideas and suggestions for continuous improvement opportunities.
- Collaborated closely with other departments such as purchasing, production and sales teams in order to resolve any potential issues related to stocking or availability.
- Streamlined warehouse processes by implementing efficient inventory management systems.
- Expedited order processing times through accurate picking, packing, and staging of products for shipment.
Education
Bachelor of Science - Accounting And Finance
Namibia University
Namibia Windhoek 07-2016
Skills
- Teamwork
- Reliability and punctuality
- Store maintenance
- FLUENT IN English and French
- Sales expertise
- Microsoft applications proficiency
- Multitasking
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Retail Sales Associate
Aldi Foods
03.2022 - 12.2023
Stock Associate
Shoprite Store
02.2019 - 11.2021
Warehouse Operations Associate
Woolworths
04.2017 - 09.2018
Bachelor of Science - Accounting And Finance
Namibia University
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