Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ridge Ferdinand

Indianapolis,IN

Summary

Dynamic professional with extensive experience at the Ministry of Foreign Affairs, excelling in legal documentation and consular services. Proven organizational skills and adaptability, successfully managing complex passport applications and travel requests. Recognized for effective communication and conflict resolution, ensuring seamless operations in high-pressure environments. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.

Overview

10
10
years of professional experience

Work History

Team Leader

Radial
Indianapolis, IN
07.2023 - Current
  • (SOS) Start of shift.
  • Coordinated team activities and delegated tasks to ensure efficient completion of tasks.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Motivated and empowered team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Delegated daily tasks to team members to optimize group productivity.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • (EOS) End of shift.

ATTACHE III

Ministry Foreign Affairs
Port-au-Prince , Ouest, Haiti
10.2014 - 02.2021

2014-2016: Human Resources Department

- Processing files such as appointments, contracts, regular leave, sick leave, work certificates, and medical certificates.

- Responsible for internal and external staff rosters.

- Receive and prepare correspondence.

2016–2018: Legal Affairs Department

Processing and filling out documents for legalization, such as:

- Birth certificate.

- Divorce certificate.

- Death certificate.

From 2018 to February 2022, Department of Consular Affairs.

- 2018, Protocol Officer at the Embassy of France in Haiti.

- Responsible for official and diplomatic passport application files.

Responsible for travel requests, US visas, and French. And all countries with which Haiti has diplomatic relations.

Education

AAS Cyber Security/Information Assurance - Cybersecurity

Ivy Tech Community College of Indiana
Indianapolis, IN
08-2024

Bachelor of Science - Science of Management-University of The Renaissanc

University of Rennaissance
Port-au-Prince, Haiti
08-2019

Skills

  • Flexible and adaptable
  • Organization
  • Multitasking Abilities
  • Conflict resolution
  • Verbal communication
  • Communication
  • Customer relations
  • Supervision and leadership
  • Self-Directed
  • Dependable and responsible
  • Team collaboration

Timeline

Team Leader

Radial
07.2023 - Current

ATTACHE III

Ministry Foreign Affairs
10.2014 - 02.2021

AAS Cyber Security/Information Assurance - Cybersecurity

Ivy Tech Community College of Indiana

Bachelor of Science - Science of Management-University of The Renaissanc

University of Rennaissance
Ridge Ferdinand