RIDGE MACK
Philadelphia,PA
Summary
Ambitious Judge's Assistant driven to provide exceptional administrative support and customer service. Strengths include legal research, time management and trial preparation. Clear knowledge of court processes and legal proceedings.
Overview
16
16
years of professional experience
Work History
DISTRICT CLERK TYPIST
SEPTA
PHILADELPHIA, PA
07.2023 - Current
- Processed purchase orders for goods or services needed by the district's departments.
- Maintained detailed files on all personnel matters related to employee benefits, contracts and evaluations.
- Compiled, organized and maintained confidential records in accordance with legal requirements.
- Processed payrolls, including calculating wages, deductions, taxes and other withholdings.
- Provided administrative support to the superintendent, board members and staff.
- Organized special events such as conferences or workshops sponsored by the district.
Judge Assistant
Commonwealth of Pennsylvania
Philadelphia, PA
07.2014 - Current
- Wrote correspondence and documentation, as well as distributing materials to the appropriate people
- Oversaw the scheduling of attorneys' appointments and made adjustments and changes using WCAIS
- Took client calls to respond to inquiries, employing open-ended questioning techniques to obtain relevant information
- Followed privacy laws to avoid possible data breaches and protect client data
- Met with clients and other parties involved to gather and track case information
- Oversaw day-to-day legal activities for office with attorneys, such as subpoena services.
District Secretary
Commonwealth of Pennsylvania
Philadelphia, PA
06.2010 - 07.2014
- Created presentations that were both informative and appealing
- Developed and implemented records handling standard operating procedures
- Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties
- Answered a multi-line phone system and transferred callers to the appropriate department or staff member
- Opened and properly distributed incoming mail in order to respond to client inquiries more quickly
- Oversaw calendars in order to coordinate meetings, appointments, and events strategically
- Entered data into system and updated customer contacts, and information to keep records current
- Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support
- Acted as a liaison between clients and vendors, maintaining open lines of communication.
CLERK TYPIST
COMMONWEALTH OF PA
Philadelphia, PA
01.2008 - 07.2010
- Provided each customer with exceptional service by listening to their concerns and answering their questions
- Help clients complete application for benefits
- EBT card maker and EBT card pinner
- Scan client applications
- Process applications
- Answered switchboard calls
- Filing, copying, typing, faxing.
Education
General Studies -
Community College of Philadelphia - Main Campus
Skills
- Legal research
- Time management
- Trial preparation
- Court processes
- Legal proceedings
Timeline
DISTRICT CLERK TYPIST
SEPTA
07.2023 - Current
Judge Assistant
Commonwealth of Pennsylvania
07.2014 - Current
District Secretary
Commonwealth of Pennsylvania
06.2010 - 07.2014
CLERK TYPIST
COMMONWEALTH OF PA
01.2008 - 07.2010
General Studies -
Community College of Philadelphia - Main Campus
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