Ridge Rainwater
Katy,United States
Summary
Strategic Manager with a solid history in process improvement and project management. Effective in problem-solving and developing operational policies that elevate team performance. Experienced in performance assessment and successfully leading initiatives. Proficient in Microsoft Excel and adept at leveraging technology and AI for enhanced workplace productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Lubbock Country Club
Lubbock, United States
06.2025 - 08.2025
- Participated in daily meetings to address outdated systems and processes with peers and superiors.
- Implemented procedural guidelines through collaboration platforms, promoting operational accountability across departments.
- Guided adoption of new workplace behaviors through coaching and training, enhancing leadership growth among team members.
- Generated and analyzed business reports using Excel, resolving over $25,000 in inventory discrepancies.
- Developed actionable recommendations by synthesizing data trends from comprehensive business reports for senior management.
- Directed monthly budgeting processes across four departments using QuickBooks and Excel, reducing unnecessary expenditures by 18%.
Manager
Chick-Fil-a
Lubbock, United States
09.2020 - 03.2025
- Supervised and coached team of 10+ members, enhancing daily operations.
- Managed staff scheduling and training to optimize workforce efficiency.
- Monitored inventory levels and ordered supplies as needed.
- Analyzed customer feedback data to develop action plans for improving service.
- Developed staff through four years of coaching, training, and mentoring.
- Completed over 400 hours of leadership coursework, including books, Essays and podcasts.
- Streamlined systems for efficient daily operations and task completion.
- Established accountability by setting clear expectations and leading by example.
- Conducted performance evaluations to identify improvement areas and implement training programs.
- Developed spreadsheets using Microsoft Excel for tracking budget expenses.
- Tracked project milestones using various project management tools like JIRA or Trello.
Education
Some College (No Degree) - International Economics, Statistics
Texas Tech University
Lubbock, TXSkills
- Team leadership
- Problem solving
- R programming
- Excel proficiency
- Budget management
- Process improvement
Certification
- Reporting with R Markdown, Data Camp 2024 :Developing financial reports in R
- Quantitative Risk Management in R, Data Camp 2024: Worked with risk-factor return series, study their empirical properties, and make estimates of value-at-risk.
Accomplishments
- Manager of a 2x "Guardian of The Brand" winning Team
References
References available upon request.
Timeline
Manager
Lubbock Country Club
06.2025 - 08.2025
Manager
Chick-Fil-a
09.2020 - 03.2025
Some College (No Degree) - International Economics, Statistics
Texas Tech University