Ridge Ralston
Scottsdale,Arizona
Overview
5
5
years of professional experience
Work History
Manager
Carefree Coffee Roastery
Cave Creek, AZ
08.2023 - Current
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
General Manager
Schweitzer Resort Cafes
Sandpoint, Idaho
06.2023 - 08.2023
- Consulted on building new specialty cafe and food menu.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
Lead Barista
Fourtillfour
Scottsdale, Arizona
01.2022 - 01.2023
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Provided guidance to employees on proper safety protocols when handling food items or operating machinery.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
Lead Barista
Maverick Coffee
Scottsdale, Arizona
01.2019 - 01.2022
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
Education
Bachelor of Science in International Trade -
Thunderbird School of Global Management
05.2022
Food Safety Manager Certification
Skills
- Green coffee buying
- Cafe management
- Coffee roasting
- Operations Management
- SCA barista training
- Menu Planning
- Food safety management
- Food Preparation
Timeline
Manager
Carefree Coffee Roastery
08.2023 - Current
General Manager
Schweitzer Resort Cafes
06.2023 - 08.2023
Lead Barista
Fourtillfour
01.2022 - 01.2023
Lead Barista
Maverick Coffee
01.2019 - 01.2022
Bachelor of Science in International Trade -
Thunderbird School of Global Management
Food Safety Manager Certification