PRIYANKA KAPOOR
Plano,Texas
Summary
Experienced and self-motivated Human Resource professional having 6 years of experience in the IT industry. Experience in Human Resource information System (HRIS), SAP HCM, Workday, ATS. Have good experience in HR domain- Recruiting, Employee relations, Employee grievances, On-boarding & Induction and maintain HR records. Proficient with HRIS. Rich experience in maintenance & support of HCM / ERP systems using SAP R/3 with functional expertise in sub-modules: Personnel Administration, Organization Management. Experience in gathering requirements from business users. Experience in writing test scripts and documentation of test cases and test results. SAP HCM Certified Associate. Team player with “CAN-DO” attitude quick learner with time management skills, highly organized with attention to detail. Ability to manage and work effectively in a team environment and across all organizational levels. Excellent verbal, written and interpersonal skills. Having advanced Microsoft Office skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Amazech Solutions LLC
Plano, Texas
08.2023 - Current
- Collaborate with hiring managers to understand staffing needs and develop job descriptions and selection criteria
- Conduct phone, video, and in-person interviews to assess candidate qualifications, skills, and cultural fit
- Coordinate and schedule interviews with hiring managers and candidates, ensuring a positive candidate experience throughout the process
- Manage sourcing, screening, and /or reviewing candidates for Clients throughout each hiring cycle
- Determine the scope and nature of our client's recruitment needs and candidate expectations to ensure we can reliably identify, source, and hire the right candidates for the role
- Determine specific hiring criteria and set benchmarks that are aligned with our client's business needs and brand requirements
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Supports employee engagement and policy development
- Maintains all I-9 and EEO forms (for active and terminated employees)
- Maintaining the company’s HRIS system for new hires and changes of status
- Maintain confidentiality and handle sensitive employee information with discretion
- Record the progress of the team, identify improvement areas, and recommend updates or changes to the hiring process
- Managing the HR formal documents and processes such as offer letters, onboarding, and employee engagement
- Educating/orienting newly hired employees on HR policies, internal procedures, and regulations
- Maintaining physical and digital files for employees and their documents, benefits, and attendance records
- Knowledge of administrative tasks and responsibilities as required for the office and employees
- Performs other duties as assigned.
Office/Executive Assistant
Apexon
Plano, Texas
07.2023 - 08.2023
- Provide administrative support to group Co-Heads and Director with complex needs, including a high volume of travel, itineraries and agendas and an extremely complex calendar of meetings
- Works closely with executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately
- Plan, coordinate, and ensure meetings are scheduled, rescheduled, or prioritized based on business needs
- Completes a broad variety of administrative tasks in addition to managing time and travel, managing client gifts and entertainment
- Lead the planning and execution process for small local events led by group co-heads (closing dinners, small happy hours, golf outings, etc)
- Generating official internal documents such as offer letters, appointment letters, personnel requisitions, timecard adjustments
- Create and maintain policies & procedures.
Front Desk Administrator (Volunteer work)
Rock Brook Montessori Academy
Irving
01.2016 - 01.2022
- Answering telephone calls and transferring to appropriate individual or voicemail
- General front desk duties including greeting and announcing visitors, receiving deliveries, assisting faculty and staff with questions, sharing information about school to prospective families, and making current and prospective families feel warm and welcome at school
- Overseeing office equipment and maintaining office supply inventory
- Completing routine filing, typing and word processing
- Making copies, faxing, and assembling school mailings
- Maintaining the integrity of the front office by signing visitors in/out and issuing visitor badges
- Providing support to other administrative departments as needed.
Senior SAP HCM Consultant
Infosys Ltd
Pune, India
01.2014 - 01.2016
- Analyzing business requirements across multiple geographies and translating them to functional specifications
- Handling Functional configuration and customization of various modules of SAP-HCM (Personnel administration, Organization management, Time management)
- Coordination with various cross functional teams for problem resolution and business change
- Participating in business discussions with the super users for any kind of business queries
- Customized SAP HR according to requirements or scope of the project
- Handled change requests related to Personnel Administration, Organization Management
- Conducted End user training for SAP HR users for new changes, etc
- Participated in the translation of the customer's needs, via configuration, development, preparation of documentation, etc
- Excellent understanding of HR business process with experience in analyzing tickets, handling incidents and change requests
- Documentation of Functional specifications, business blueprints, Configuration Document
- Managed the recruitment process by scheduling interviews and coordinating with hiring managers
- Developed and maintained strong relationships with external recruiters and staffing agencies
- Provided support to Human Resources managers and staff including onboarding and background checks
- Conducted exit interviews with departing employees to identify areas of improvement and additional resources
- Managed the employee database, ensuring accuracy of employee database
- Handling employee grievances and resolving conflicts
- Worked as post-production support consultant supporting the process, identifying the functional impact with issues identified across teams and responding appropriately to client’s requirements.
Associate SAP HCM Consultant
Atos Ltd.
Pune, India
01.2012 - 01.2014
- Configured Org structure (Org units, Jobs, positions, assigned employees to positions)
- Processes employee data changes, including but not limited to hires, position changes, seniority date calculations, personal data updates, and leaves of absence
- Scheduled meetings, maintained employee files, managed and updated HR documents and planned events
- Partnered with the staffing function to source resumes and schedule interviews as requested
- Supported the recruitment process via sourcing candidates, running reference checks, issuing employment contracts
- Complete tasks and processes for onboarding corporate employees new hire orientation, systems access etc
- Serve as the first point of contact for general HR inquiries from corporate employees; support them in navigating company policies and procedures and escalate to appropriate internal resources within and outside the People Team as needed to support resolution.
HR Executive
HCL Technologies Ltd
Noida, India
01.2010 - 01.2012
- Involved in Orientation & Induction Program
- Coordinating with managers and team to organize engagement activities
- Handling team events (Team outing) - Headcount validation, finalizing the venue and vendor, get the payment to the vendor made
- Reward & Recognition activities by coordinating with the project team managers and preparing the certificates, trophies for the best employee and handing over the same to the employees and reward them in the meeting
- Handling employees’ grievances
- Coordination with administration department for various activities
- Conducting Company overview, Policies, ice breaking & form filling sessions
- Handling background verification of employees post joining
- Maintaining records of New Joiners
- Handling Exit management in the company by interacting with employees after their resignation by checking their issues & trying to resolve the same for revoking their resignation from the company.
Education
PGDM-International Business -
Institute of Finance & International Management
01.2009
Bachelor of Commerce -
St. Johns College
01.2007
Skills
- Human Resource Management
- Employee Relations
- Onboarding
- Employee grievances
- Organization Management
- HRIS Software (SAP HCM)
- MS Office (MS Word, MS Excel, Spreadsheets, PowerPoint)
Certification
SAP Certified in SAP HCM, SAP Labs
Personal Information
- Title: HUMAN RESOURCE SPECIALIST
- Gender: Female
- Marital Status: Married
- Visa Status: H4 EAD approved valid until 09/2025
Languages
English
Full Professional
Timeline
Talent Acquisition Specialist
Amazech Solutions LLC
08.2023 - Current
Office/Executive Assistant
Apexon
07.2023 - 08.2023
Front Desk Administrator (Volunteer work)
Rock Brook Montessori Academy
01.2016 - 01.2022
Senior SAP HCM Consultant
Infosys Ltd
01.2014 - 01.2016
Associate SAP HCM Consultant
Atos Ltd.
01.2012 - 01.2014
HR Executive
HCL Technologies Ltd
01.2010 - 01.2012
PGDM-International Business -
Institute of Finance & International Management
Bachelor of Commerce -
St. Johns College
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