Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ridjy Michel

Burtonsville,MD

Summary

Accomplished management skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

City Letter Carrier

USPS
Falls Church, VA
08.2021 - Current
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Delivered packages and mail to business and people in local area.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.

Assistant Manager

Papa John's Pizza
Silver Spring , MARYLAND
04.2019 - 08.2021
  • Compiled financial data to comply with budget.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed strategy to increase sales and drive profits.

Education

No Degree - Business

Montgomery College
Rockville, MD

High School Diploma -

Paint Branch High School
Burtonsville, MD
06.2020

Skills

  • Written Communication
  • Attention to Detail
  • Google Workspace
  • Dependable and Responsible
  • Postal law knowledge
  • Teamwork and Collaboration
  • Problem-Solving
  • Highly Professional
  • Microsoft Windows and Office
  • Eagerness to Learn New Technologies
  • very coachable
  • great work ethic
  • very disciplined

Languages

French
Native or Bilingual

Timeline

City Letter Carrier

USPS
08.2021 - Current

Assistant Manager

Papa John's Pizza
04.2019 - 08.2021

No Degree - Business

Montgomery College

High School Diploma -

Paint Branch High School
Ridjy Michel