Ridouwane Midou hamadou
Greensboro,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Order Picker
Lenovo
09.2024 - 02.2025
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
Store Manager
AA Tax Group
01.2023 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Supervised guests at front counter, answering questions regarding products.
Education
Associate of Applied Science - Information Technology
Guilford Technical Community College
Jamestown, NC12-2026
Skills
- Technical support
- Presentation skills
- Hardware installations
- Technical troubleshooting
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Fluent bilingualism
- Problem-solving
- Diversity awareness
Accomplishments
- Resolved product issue through consumer testing.
- Trained and mentored 2 employees.
Certification
- CPR/AED Certification
- CompTIA Certification
Languages
French
Native or Bilingual
Timeline
Order Picker
Lenovo
09.2024 - 02.2025
Store Manager
AA Tax Group
01.2023 - 09.2024
Associate of Applied Science - Information Technology
Guilford Technical Community College
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