Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Riece Clevenger

Columbia

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Provided courteous and professional alcohol service while adhering to all regulatory guidelines, and maintaining a safe, positive environment for guests. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Deuce Pub & Pit
Columbia
01.2024 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Encouraged trainees to provide constructive feedback on training sessions, using insights to refine and improve training methods.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Server

Walk On's Sports Bistreaux
Columbia
08.2023 - 12.2023
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Server

Old Hawthorne
Columbia
05.2022 - 08.2022
  • Trained new servers, sharing best practices and company standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Summer Camp Counselor

Southern Boone Area YMCA
Ashland
06.2020 - 08.2021
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Assisted with the planning and execution of daily activities for campers.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Designed and implemented daily activity schedules for groups of campers, promoting teamwork and personal growth.

Education

Some College (No Degree) - Architecture

University of Missouri
Columbia, MO

Skills

  • Problem solving
  • Food running
  • Alcohol service regulations
  • Price memorization
  • Service prioritization
  • Guest engagement
  • Liquor, wine, and food service
  • Safe food handling
  • Effective communication

Certification

  • Food Handler Card
  • Servers Certificate

Languages

English
Professional

Timeline

Server

Deuce Pub & Pit
01.2024 - Current

Server

Walk On's Sports Bistreaux
08.2023 - 12.2023

Server

Old Hawthorne
05.2022 - 08.2022

Summer Camp Counselor

Southern Boone Area YMCA
06.2020 - 08.2021

Some College (No Degree) - Architecture

University of Missouri

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