Riel Campbell
Tempe,AZ
Summary
Resourceful Manager offering history of success coordinating and monitoring operations. Effective leader and problem-solver dedicated to streamlining operations and promoting organizational efficiency. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
Work History
Dispensary General Manager
JARS
Mesa, AZ
08.2023 - Current
- Opened location in October 2023, increased sales to the top-performing store within 9 months.
- Managed cash control and point of sales operations
- Managed opening and closing procedures of the store
- Set and maintained visual expectations for customer experience
- Conducted assessments to identify gaps in performance and develop targeted learning solutions to align with corporate sales and service goals
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Retail Store Manager
Vans Off The Wall
Metro Center, Superstition Springs Peoria, AZ
10.2015 - 08.2023
- Managed inventory control,
- Cash control and point of sale
- Store opening and closing procedures
- Tracked weekly sales to develop detailed reports for senior leadership
- Increasing footwear sales to 80% of business through merchandising practices
- Conducted assessments to identify gaps in performance and develop targeted learning solutions to align with corporate sales and service goals
- Drove training and development initiatives, increasing internal hiring with 95% of management being promoted internally
Assistant Retail Store Manager
Vans Off The Wall
Glendale, AZ
06.2012 - 10.2015
- Managed store opening and closing procedures
- Maximized sales through customer engagement and employee engagement
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Approved regular payroll submissions for employees
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Thunderbird High School
Phoenix, AZ05-2008
Skills
- Workflow Schedules
- Adaptability and Flexibility
- Creative Strategies
- Performance Goals
- Delegation and Supervision
- Team leadership and coaching
- Team Recruiting and Onboarding
- Managed Multiple Volumes
- Merchandising Strategies
- Learning and Development Management
- Merchandising Plan Creation
Accomplishments
- 2020, Visual Leadership Team Closing Vans Metro Center Store, Phoenix, AZ
- 2019, Visual Leadership Team Relocating Vans Park West Store, Peoria, AZ
- 2015, Visual Leadership Team Opening Vans Dallas Galleria Store, Dallas, TX
- 2020-2022 District Visual Merchandising Manager
- 2022-2023 District Learning and Development Manager
Timeline
Dispensary General Manager
JARS
08.2023 - Current
Retail Store Manager
Vans Off The Wall
10.2015 - 08.2023
Assistant Retail Store Manager
Vans Off The Wall
06.2012 - 10.2015
High School Diploma -
Thunderbird High School
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