Rielly Cook
Chester Springs,Pennsylvania
Summary
Dynamic professional with a proven track record at Kohl's and Animal Resorts And Training Center, excelling in customer service and animal care. Demonstrated ability to enhance customer satisfaction and promote pet safety, showcasing adaptability and excellent people skills. Skilled in cash handling and maintaining cleanliness, I thrive in team environments, contributing to significant improvements in service and operational efficiency.
Overview
1
1
year of professional experience
Work History
Kennel Attendant
Animal Resorts And Training Center
07.2024 - 09.2024
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
Sales Associate
Kohl's
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree -
Downingtown Area High School
Downingtown, PA06.2025
No Degree - Healthcare
Technical High School Brandywine Campus
Downingtown, PA05.2025
Skills
- Maintaining cleanliness
- Animal Care
- Canine Behavior Knowledge
- Patience and understanding
- Adaptable and Flexible
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Cash Handling
Timeline
Kennel Attendant
Animal Resorts And Training Center
07.2024 - 09.2024
Sales Associate
Kohl's
10.2023 - 01.2024
No Degree -
Downingtown Area High School
No Degree - Healthcare
Technical High School Brandywine Campus
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