Riely Lewis
Lauderhill,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality services and unparalleled support and to get an opportunity where I can make the best of my potential and contribute my knowledge to the organization's growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Community Service Volunteer
City of Lauderhill
LAUDERHILL, FL
02.2024 - Current
- Conducted research on current social issues and collaborated with other organizations to plan events related to these topics.
- Attended trainings on relevant topics such as mental health first aid or trauma-informed care.
- Facilitated workshops for parents on parenting skills, conflict resolution, budgeting and life skills development.
- Developed relationships with local businesses to increase volunteer recruitment efforts within the community.
Lead Customer Service Associate
Advance Auto Parts
Fort Lauderdale, FL
07.2022 - 07.2023
- Managed budget implementations, Managed employee reviews and schedule, Train newly hired employees
- Coached team members on best practices for resolving complex customer issues.
- Assisted with the development of customer service policies and procedures.
PATIENT CARE
Broward General Hospital
Fort Lauderdale, FL
12.2010 - 12.2018
- Provide support to nurses and doctors, Transport patients to and from appointments, Provided ADL assistance to patients, Administration medication
- Maintained accurate documentation of patient care services provided.
- Provided basic patient care, including bathing and feeding.
Education
A.A Computer Science -
Tampa Tech
Tampa, FLHigh School Diploma -
Bowyd High School
Skills
- Activity Planning
- Partnership Building
- Event Setup
- Community Outreach
- Problem-Solving
- Community Engagement
- Client Transport
- Personal companionship
- Youth Mentoring
- Volunteer Recruitment
References
References available upon request.
Timeline
Community Service Volunteer
City of Lauderhill
02.2024 - Current
Lead Customer Service Associate
Advance Auto Parts
07.2022 - 07.2023
PATIENT CARE
Broward General Hospital
12.2010 - 12.2018
A.A Computer Science -
Tampa Tech
High School Diploma -
Bowyd High School
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