Riemann Bordaje
Surprise,AZ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Stocker/Cashier
Costco
10000 W McDowell Rd, Avondale, AZ 85392
09.2021 - Current
- Streamlined communication processes among team members to ensure clarity and efficiency.
- Handled cash, check, and credit card transactions with a focus on accuracy and efficiency at the cash register.
- Facilitated effective resolution of customer issues, contributing to positive relationship development and customer retention.
- Resolved customer inquiries and provided exemplary service, contributing to high levels of shopper satisfaction.
- Assisted multiple departments as needed, showcasing flexibility and collaboration in a dynamic retail environment.
- Contributed to team success by offering support and mentorship to enhance overall performance.
Operations Manager
Bordaje Cleaning Services
Honolulu, HI
01.2006 - 06.2021
- Analyzed and restructured operational workflows to ensure efficient service delivery and maximize customer satisfaction.
- Guided staff in mastering effective cleaning techniques and proper equipment usage to ensure high standards of cleanliness.
- Analyzed and refined operational processes to improve efficiency and decrease processing duration.
- Facilitated the development of training initiatives for new hires, focusing on streamlining onboarding processes and reinforcing essential skills.
- Implemented and monitored quality assurance protocols to uphold industry standards and enhance operational integrity.
- Reviewed performance indicators to uncover areas for optimization and financial savings.
- Engaged with clients to swiftly resolve concerns, reinforcing commitment to service excellence and client satisfaction.
- Implemented strategies to strengthen communication among unit staff and leadership, resulting in improved clarity and adherence to deadlines.
Education
High School Diploma -
W.R. Farrington High School
Honolulu, HIAssociate of Arts -
Kapiʻolani Community College
Honolulu, HISkills
- Positive attitude
- Clear communication
- Motivated team player
- Decision-making
- Workflow efficiency
- Safety compliance
Timeline
Stocker/Cashier
Costco
09.2021 - Current
Operations Manager
Bordaje Cleaning Services
01.2006 - 06.2021
High School Diploma -
W.R. Farrington High School
Associate of Arts -
Kapiʻolani Community College