Riezane Terrado
Not Hispanic,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Dental Assistant/Receptionist Administrator
Dr Ron Tagami DMD
10.2019 - 11.2022
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Verified patient insurance eligibility and benefits.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Teacher's Assistant
Rainbow Schools Of Honolulu
01.2017 - 03.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
Copy and Print Specialist
Office Depot
04.2014 - 06.2016
- Maintained a well-organized workspace, leading to improved efficiency and faster project completion times.
- Resolved customer issues quickly and professionally, fostering positive relationships between the company and its clients.
- Produced custom-printed materials catering to specific client requirements while adhering to strict deadlines.
- Managed inventory levels of supplies and materials, reducing waste and maintaining cost-effective operations.
- Trained new employees on proper use of equipment, software, and company procedures, contributing to overall staff efficiency.
- Delivered high-quality print products by consistently calibrating and maintaining equipment to manufacturer standards.
- Prepared detailed quotes for prospective clients based on their specific requirements after understanding their objectives thoroughly.
- Worked closely with sales teams to strategize promotional campaigns for the company''s print and copy services, resulting in increased business.
Education
No Degree - Dental Assisting
Hawaii Dental Assisting Academy (HDAA)
1425 Dillingham Blvd Ste 301 Honolulu, HI 9681712.2019
High School Diploma -
Governor Wallace Rider Farrington High School
Honolulu, HI05.2013
Skills
- Office Administration Duties
- Dental Software Management
- Certified in CPR/AED
- Recordkeeping
- Computer Skills
- Calm and Patient Demeanor
- Excel
- Communication and Interpersonal Skills
- Organizational and Planning Skills
- Adaptive Learning
- Collaborative and Team-Oriented
Languages
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual
Timeline
Dental Assistant/Receptionist Administrator
Dr Ron Tagami DMD
10.2019 - 11.2022
Teacher's Assistant
Rainbow Schools Of Honolulu
01.2017 - 03.2019
Copy and Print Specialist
Office Depot
04.2014 - 06.2016
No Degree - Dental Assisting
Hawaii Dental Assisting Academy (HDAA)
High School Diploma -
Governor Wallace Rider Farrington High School
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