Rifat Mahmud
New York
Summary
QA Engineer with 7+ years of experience across fintech, healthcare, and ed tech. Strong foundation in test automation, API testing, and CI/CD integration — with a passion for collaborating with cross-functional teams to ship reliable software that people can depend on.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Software Test Engineer II
Guild Education
Denver
11.2021 - 05.2024
- Architected 200+ automated test cases in Cypress (TypeScript) with GitHub Actions CI/CD integration and real-time Slack reporting, reducing manual testing effort by 40%.
- Designed manual test plans for Employer Partner launches, cutting production defect risk by 70% across 30+ releases.
- Directed 50+ UAT sessions with internal stakeholders to validate application stability and business alignment before Go-Live.
- Implemented Cypress lifecycle hooks to build reusable, scalable test logic across multiple test suites.
- Partnered with a team of 9 — including 5 engineers, 2 PMs, a UX designer, and an EM — to define risk-based test scenarios and ensure defect-free releases.
- Helped deliver a tuition reimbursement platform serving 50,000+ learners that reduced request processing time by 60% and eliminated funding errors for admins.
Software Test Engineer
Fidelis Care
Queens
04.2019 - 11.2021
- Built automated regression and E2E test suites using Selenium WebDriver (Java), TestNG, and POM framework with Cucumber & Gherkin, increasing automation coverage by 25% through reusable methods and data-driven parameterization.
- Validated REST API endpoints via Postman, automated member account workflows using RestAssured, and generated HTML test reports with failure screenshots using Extent Reports.
- Partnered with DevOps to integrate test suites into Jenkins pipelines and executed cross-browser and mobile test runs across multiple environments using BrowserStack.
- Worked with QA Lead, Tech Leads, BA, and PM on test plans, defect triage, PVT, and UAT execution across 20+ releases.
- Contributed to re-engineering a member enrollment platform serving 1.7M+ members with streamlined access to policy, claims, and payment information.
Software Test Analyst
JP Morgan Chase
New York
08.2017 - 04.2019
- Built and maintained automated regression, smoke, and E2E test suites using Selenium WebDriver (Java), TestNG, and Maven with Jenkins CI/CD integration, converting manual test cases into automated scripts to significantly reduce test effort and improve coverage.
- Developed Appium automation scripts for Android using Android Studio emulators and executed cross-browser test runs via XML configuration, ensuring consistent behavior across platforms and environments.
- Validated data integrity using SQL queries and managed defects end-to-end in JIRA with Zephyr, partnering with developers on troubleshooting and resolution.
- Designed and executed UAT strategies, maintaining traceability matrices across functional teams for 20+ releases.
- Enhanced a retail loan application platform at JP Morgan Chase, streamlining loan applications, approvals, account management, and statement delivery for millions of customers.
Education
Bachelor of Science - Biology
City University of New York
New York, NY05-2019
Technical Summary
Selenium WebDriver, TestNG, Cucumber, Gherkin, Jira, TestRail, Zephyr, Postman, Appium, Linux, HTML, CSS, JavaScript, Java, XML, .NET, VBScript, C, C++, Shell Script, Perl, MySQL, SQL Server, Toad, Oracle, MongoDB, GitHub, Intellij, Eclipse, Jenkins, Android Studio
Certification
ISTQB Foundation Level — In Progress
Timeline
Software Test Engineer II
Guild Education
11.2021 - 05.2024
Software Test Engineer
Fidelis Care
04.2019 - 11.2021
Software Test Analyst
JP Morgan Chase
08.2017 - 04.2019
Bachelor of Science - Biology
City University of New York