Rigert Dulo
Ridgewood,NY
Summary
Energetic and highly organized individual with a talent for multitasking and problem-solving. Strong background in tenant relations and property maintenance. Brings excellent administrative and communication skills. Commitment to maximizing property value and enhancing tenant satisfaction, ensuring a seamless and positive experience for all parties involved.
Overview
13
13
years of professional experience
Work History
Property Manager /Leasing Associate
LC Lemle Real Estate Group
11.2024 - Current
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Verified tenant incomes and other information before accepting lease applications.
DRIVER ( Part Time)
Lyft/Carmel Limousine Service
05.2021 - Current
- Maintained clean driving record and obeyed traffic laws and regulations
- Provided excellent customer service throughout delivery process
- Maintained a clean driving record with no violations or citations on file
- Developed strong relationships with customers by providing courteous service
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
- Demonstrated knowledge of local roads, traffic laws and regulations
- Handled phone calls in a professional manner and responded to customer inquiries promptly
ADMINISTRATION/ASSISTANT PROPERTY MANAGER
Brooklyn Warehouse 180 LLC
02.2019 - 04.2021
- Utilized strong organizational skills to prioritize tasks efficiently while meeting deadlines
- Handled highly sensitive, proprietary business information with discretion
- Maintained office inventory by assisting with supply orders
- Resolved issues, escalating major conflicts and concerns to appropriate personnel
- Greeted and welcomed guests upon arrival, providing them with superior customer service
- Updated daily logbook with relevant information including arrivals and departures of guests
- Utilized effective communication skills to provide excellent customer service in person or over the phone
- Ensured that front desk area was kept clean and orderly at all times
- Monitored security cameras located near the front desk area to ensure safety of premises
- Answered telephones and directed calls to appropriate staff
- Performed daily inspections of equipment, ensuring proper operation and safety; identified any issues or problems and reported them to supervisor
- Organized work orders for contractors and vendors to complete necessary repairs or upgrades
- Assisted with rent collection, late notices, and eviction paperwork
- Developed and maintained professional relationships with residents, community and owners
- Monitored common areas for maintenance and repair needs
FRONT DESK CONCIERGE
Halstead Management
07.2012 - 07.2019
PROPERTY MANAGEMENT INTERN
Choice New York Management
01.2013 - 03.2013
Education
Bachelor of Arts - Economics
Queens College, City University of New York
Queens, NYSkills
- Tenant relations
- Rent collection
- Payment Collection
- Property Inspections
- Vendor Management
- Leasing and sales
- Customer service-focused
- Software Utilization
- Property management
- Strong negotiation skills
- Office administration
- Property management software
- Lease renewals
- Property marketing
- Microsoft Office
- Yardi Voyager
- Clickpay
- On-Site
Languages
Albanian
Native or Bilingual
References
Enredi Shtylla - LC Lemle Real Estate Group
Director of Property Management
Phone Number: 1(212)257-4825
Kosti Semini- 2NorthsidePiers
Resident Manager
Phone Number: 1(347)399-4605
Timeline
Property Manager /Leasing Associate
LC Lemle Real Estate Group
11.2024 - Current
DRIVER ( Part Time)
Lyft/Carmel Limousine Service
05.2021 - Current
ADMINISTRATION/ASSISTANT PROPERTY MANAGER
Brooklyn Warehouse 180 LLC
02.2019 - 04.2021
PROPERTY MANAGEMENT INTERN
Choice New York Management
01.2013 - 03.2013
FRONT DESK CONCIERGE
Halstead Management
07.2012 - 07.2019
Bachelor of Arts - Economics
Queens College, City University of New York
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