Rigo Ortega

•Greeted customers, answered questions and took orders.

•Input food and drinks orders into system, documented special request and processed payments.

•Maintained counter areas neat and clean.

•Helped drive positive customer experience by building relationships, exhibiting empathy and providing solutions to needs .

•Established and maintained positive work environment to support high team morale.

•Kept kitchen, counter and dinning areas clean and sanitized.

•Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

•Kept drawer balanced by accurately processing cash, credit and debit card payments.

• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Exceeded customer satisfaction by finding creative solutions to problems.