Rigoberto Fantauzzi
Moorestown
Summary
Experienced Network Operations Center (NOC) Engineer with a strong foundation in enterprise networking, systems monitoring, and infrastructure deployment. Proven ability to troubleshoot complex network issues, implement hardware installations, and manage incident response in 24/7 environments. Currently supporting mission-critical services at Global Payments while pursuing advanced certifications in network and security (CompTIA Network+ certified, Security+ in progress). Demonstrated reliability, strong work ethic, and passion for scaling infrastructure with precision and speed. Eager to contribute to high-impact teams like AWS Infrastructure Delivery and continue growing within cloud and network engineering environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
NOC Engineer
Global Payments
05.2025 - Current
- Monitored and maintained network and software components according to established guidelines and best practices.
- Supported global network users with connectivity, VPN, and access issues.
- Recommended proactive approaches to leadership team to improve stability of infrastructure components.
- Managed MS Server and Workstation operating systems.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
Network Administrator
Smartbridge Consulting DBA Queen Warriors
11.2019 - 11.2024
- Identified and immediately resolved issues with network devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Recommended development of plans for systems development and operations.
- Monitored system performance and responded to alerts.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Network Engineer
AmeriHealth Caritas Family of Companies
01.2016 - 11.2019
- Supported daily operations and maintenance of Cisco LAN/WAN infrastructure, ensuring network uptime and reliability.
- Configured and managed F5 Load Balancers, applied firmware upgrades, and maintained routing and switching equipment.
- Deployed replacement switches and routers; assigned static IP addresses and documented network topology changes.
- Created and supported VPN tunnels, firewall rules, and VLAN segmentation across the enterprise.
- Used SolarWinds Orion to proactively monitor performance and resolve connectivity issues.
- Worked alongside senior engineers during network cutovers, infrastructure upgrades, and troubleshooting escalations.
Network Administrator
AmeriHealth Caritas Family of Companies
01.2014 - 01.2016
- Supported the full lifecycle of Cisco-based infrastructure including patching, backups, and change tracking.
- Installed and configured network printers and other peripheral devices.
- Responded to service desk escalations for firewall, VPN, DNS, and endpoint network issues.
- Maintained accurate documentation of site layouts, rack diagrams, and cabling paths.
Education
Certificate of Technical Studies - Network And System Administration
Lincoln Technical Institute
Philadelphia, PA07-2008
Skills
- Incident management
- Network configuration
- System monitoring
- Load balancing
- Firewall management
- Change management
- Configuration management
- Network configuration design
- Network security
- Network troubleshooting
- Routing protocol implementation
Certification
- Comptia Network+ Issued 2025
- Comptia Security+ in progress November 2025
Timeline
NOC Engineer
Global Payments
05.2025 - Current
Network Administrator
Smartbridge Consulting DBA Queen Warriors
11.2019 - 11.2024
Network Engineer
AmeriHealth Caritas Family of Companies
01.2016 - 11.2019
Network Administrator
AmeriHealth Caritas Family of Companies
01.2014 - 01.2016
Certificate of Technical Studies - Network And System Administration
Lincoln Technical Institute
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