Hardworking Support Technician highly effective at setting up and optimizing equipment. Familiar with inventory management, documentation. Adept at developing and implementing creative solutions.
Overview
19
19
years of professional experience
Work History
Supervisor of Receiving
Light & Wonder
Las Vegas, NV
11.2024 - 08.2025
Managed inventory control processes to ensure accurate stock levels.
Supervised receiving team to maintain efficient workflow and safety standards.
Coordinated with suppliers for timely delivery of goods and materials.
Implemented best practices for receiving operations to enhance efficiency.
Trained staff on proper handling and storage of received items.
Oversaw documentation procedures for incoming shipments and inspections.
Conducted regular audits of warehouse inventory for compliance and accuracy.
Collaborated with other departments to ensure seamless supply chain operations.
Inspected incoming products for damages or defects before accepting them into inventory.
Tracked discrepancies between invoices and packing slips upon arrival of goods.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Received and staged incoming inventory for movement to storage or sales floor.
Liaised with vendor representatives to rectify damages and shortages.
Managed and organized the receiving of all incoming shipments.
Verified items received against purchase orders to ensure accuracy of delivery quantities.
Supervised a team of 14 workers responsible for unloading, sorting, and stocking merchandise.
Trained and supervised warehouse team, setting schedules and delegating daily tasks.
Established relationships with carriers to ensure timely deliveries at competitive rates.
Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
Conducted regular staff meetings to discuss procedures, performance, and goals.
Handled departmental scheduling to maintain proper staffing for shifts.
Logistics Support Technician
Dallmeier USA
Las Vegas, Nevada
08.2022 - 11.2024
Provide an inventory list every week.
Receive inbound inventory.
Put away all inventory that has been received.
Pick all outbound orders.
Ship all outbound orders.
Schedule pick-up for all outbound orders that are LTL.
Order all materials for warehouse use.
Deal with RMAs, receive, and process.
Ship all RMA repairs and warranty replacements.
Scrap all old items that are at the end of their life.
Conduct a physical inventory on a yearly basis.
Respond promptly to customer needs.
Help reach quarterly goals.
Coordinated shipments and deliveries with carriers and suppliers.
Oversaw loading and unloading activities at warehouses.
Managed logistics support for deployments including transportation arrangements.
Production Control Supervisor
Scientific Games
Las Vegas, Nevada
01.2018 - 04.2020
Oversee the System Kit production lines.
Share responsibilities with the parts shipping supervisor.
Help hit quarterly goals in system kits.
Maintained nightly replenishment for next-day production.
Maintained conversion kit production when needed.
Maintained subassembly production for field service orders.
Forklift trainer for Scientific Games, for two years.
Supervised team performance to ensure adherence to quality standards.
Managed inventory levels to prevent shortages and overstock situations.
Implemented process improvements to enhance operational efficiency and reduce waste.
Trained new staff on safety protocols and production procedures.
Facilitated communication between departments to align production goals with company objectives.
Ensured compliance with regulatory requirements in all production activities.
Provided technical guidance and training to staff members on new equipment operation procedures.
Applied new policies and controls to help improve overall quality under supervision of professionals.
Collaborated with other departments such as engineering, purchasing, and sales to develop strategies for meeting customer demands.
Assessed current stock levels against projected demand forecasts and adjusted accordingly.
Investigated root causes of issues affecting production output and implemented corrective actions.
Resolved conflicts between employees or departments in a professional manner.
Led weekly meetings with department managers to discuss upcoming projects and initiatives.
Supported safety programs to reduce and eliminate employee injuries.
Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
Logistics Lead for Receiving Dept.
Scientific Games / Bally Technologies
Las Vegas, Nevada
03.2008 - 11.2018
Oversaw receiving department operations, ensuring all inbound inventory was efficiently stored.
Developed receiving RMA department to manage used game and parts logistics.
Established procedures for handling parts, RMAs for used games, and RMA components.
Tested WMS warehouse processes using RF handheld devices to improve staff efficiency.
Participated in multiple Kaizen events to drive continuous improvement initiatives.
Maintained 5S compliance within receiving department, promoting a clean and organized workspace.
Managed inventory levels to guarantee timely replenishment and stock availability.
Supervised logistics personnel, coordinating training and best practices to enhance productivity.
Production Control Lead
Bally Technologies
Las Vegas, Nevada
03.2006 - 11.2008
Established production control department for Bally Technologies' production lines.
Assisted in developing multiple variations of parts picking systems.
Implemented first pick-to-cart system for production line efficiency.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Monitored production control systems to ensure accuracy of data and efficient workflow.
Assisted in resolving issues related to production control processes.
Assisted with training new employees on proper procedures for production control tasks.
Developed and implemented production control policies and procedures to ensure effective operations.
Developed and implemented production control systems to ensure timely delivery of products.
Managed production timelines from start to finish, including ordering materials. Bill of material changes, rejected parts from production, realeasing orders for picking, and mataining all orders till they ship.