Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rigoberto Macias

New Hudson,MI

Summary

Quality management professional equipped to drive and enhance operational excellence. Skilled in quality assurance, process improvement, and regulatory compliance. Strong emphasis on team collaboration and adaptability to changing needs. Known for reliability, strategic thinking, team development, and achieving measurable results. Experienced in electronics, soldering, assembly, welding, stamping, and plastic injection processes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

IF Quality Manager

Forvia Hella
05.2022 - 08.2025
  • Internal Factory (Business Unit) Quality Manager.
  • 5 direct reports: 2 APQP, 2 Customer Quality, and 1 Process Quality engineers.
  • Customers: Tier 1's (Nexteer & Stabilus), GM, and Ford.
  • Led task force for customer escalation, and successfully completed all exit strategy activities.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Mentored junior staff members in quality management principles, fostering professional growth among team members.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Scrap reduction for new projects from 16% to 0.95%
  • First-Pass Yield increase for serial production from 98.38% to 99.12%

Process Quality Coordinator

Kostal
03.2020 - 05.2022
  • 6 direct reports: 3 Process Quality engineers and 3 Quality Auditors.
  • Customers: Internal (Kostal sites) and Ford.
  • Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
  • Reduced non-conformances with thorough root cause analysis and effective corrective actions.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Implemented "Scrap vs Sales" KPI.
  • Task force representative for scrap reduction lead by Kostal Ireland.

Quality Chief

Magna
08.2019 - 02.2020
  • 3 direct reports: Process Quality engineers.
  • 9 indirect reports: Quality auditors.
  • Customers: VW, Audi, and Nissan.
  • Analyzed data trends in order to proactively address potential issues before they escalated into major problems.
  • Customer complaints reduction in 40%.
  • Soldering yield improvement in 10%.
  • 3 successfully implemented Kaizen projects.

Quality Execution Americas

Huf
02.2018 - 08.2019
  • No direct reports.
  • Customers: BMW, Rolls Royce, GM.
  • Corporate role responsible for customer quality escalation management.
  • Process audit execution in manufacturing sites (USA, MEX, BRA).
  • Executive reporting for Non-Conformance costs.
  • Lead on launching 3 new products for GM, since project was escalated.

Customer Quality Engineer

Harman
10.2016 - 02.2018
  • 7 direct reports: Process Quality technicians.
  • 24 indirect reports: Quality inspectors.
  • Customers: Subaru.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implemented corrective actions as necessary.
  • Customer portal management and claim response.
  • Participated in internal and external quality audits.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Optimized inspection processes, reducing time spent on identifying non-conforming products without compromising accuracy or effectiveness.
  • Created PFMEAs and Control Plans.
  • 4 successful project launches for Subaru.

SMT Area Manager

Harman
05.2014 - 10.2016
  • Production supervisor for SMT area.
  • 29 direct reports: 4 Team Leaders and 25 operators.
  • 6 SMT lines, 3 wave soldering lines, 1 IC programming cell, 1 conformal coating line.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Transformed underperforming teams into productive, profitable teams.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Responsible for WIP control and production KPIs.

Project Engineer

Colgate Palmolive
04.2013 - 05.2014
  • No direct reports.
  • Contractor companies management, including performance reports and evaluations.
  • Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
  • Over 100 machines and instruments relocated from CDMX plant.
  • 12 system installed for new soap plant startup.

Fixed Assets Controller (Intern)

Colgate Palmolive
11.2011 - 04.2013
  • Intern position reporting to Engineering and Finance departments.
  • No direct reports.
  • Hired to design and implement "fixed assets control" project.
  • Over 35,000 pieces of equipment inventoried using RFID technology.
  • Standard Operations Procedure developed and implemented for fixed assets control.

Education

MBA - Business Administration And Management

Benemerita Universidad Autonoma De Puebla
Puebla, Mexico
07-2021

Bachelor of Science - Mechatronics

Universidad Tec Milenio
Queretaro, Mexico
05-2013

Skills

  • Electronics manufacturing process
  • Team leadership & team development
  • Customer management
  • Supplier management
  • Continuous improvement
  • Failure mode and effects analysis
  • Control plan development
  • Problem-solving
  • Preventive actions
  • External auditing
  • Project planning
  • Negotiation and conflict resolution

Certification

  • Certified IPC-A-610 trainer.
  • Certified J-STD-001 trainer.
  • Certified VDA 6.3 auditor.
  • ISO 19011 auditor.
  • CQI 15 & CQI 17 auditor.
  • IATF 16949 internal auditor.
  • GD&T (ASME Y 14.5-2009).
  • AIAG PFMEA & CP.
  • Microsoft Office Specialist.
  • E-Leadership Plus.

Languages

Spanish
English

Timeline

IF Quality Manager

Forvia Hella
05.2022 - 08.2025

Process Quality Coordinator

Kostal
03.2020 - 05.2022

Quality Chief

Magna
08.2019 - 02.2020

Quality Execution Americas

Huf
02.2018 - 08.2019

Customer Quality Engineer

Harman
10.2016 - 02.2018

SMT Area Manager

Harman
05.2014 - 10.2016

Project Engineer

Colgate Palmolive
04.2013 - 05.2014

Fixed Assets Controller (Intern)

Colgate Palmolive
11.2011 - 04.2013

MBA - Business Administration And Management

Benemerita Universidad Autonoma De Puebla

Bachelor of Science - Mechatronics

Universidad Tec Milenio