Organized HR Specialist with extensive expertise in human resources policies, full-cycle recruitment, and employee training. Skilled in managing HRIS systems and addressing complex administrative challenges with a proactive approach. Proficient in payroll processing, onboarding, and employee retention strategies, contributing to improved operational workflows. Recognized for building strong client relationships and fostering a compliant work environment.
Overview
26
26
years of professional experience
Work History
Employee Relations Specialist
Kura Sushi, USA
Melbourne, Florida
09.2024 - Current
Support Employee Relations Manager and Senior HR leadership through report creation and information gathering for investigations and legal proceedings involving government agencies and law firms.
Facilitate daily HR assistance and support for 25-30 employees across United States, resolving employee relations matters and workplace challenges.
Proactively recognized and addressed company policy violations, resulting in 25% enhancement in compliance and promoting a more positive and engaged workplace culture.
Enhanced Navex case management system by systematically updating records, refining documentation accuracy, and facilitating quicker employee relations resolutions, benefiting overall workplace dynamics.
Enhanced termination process by assembling thorough packets and composing letters for over 50 terminations, securing collection of final wages while maintaining compliance with labor laws and company standards.
Office Manager
Terminal Security Solutions, Inc.
Cape Canaveral, Florida
06.2018 - 09.2024
Orchestrated end-to-end recruitment activities involving drafting job descriptions, coordinating virtual and in-person interviews, managing onboarding logistics, verifying I-9 documentation, processing background checks and e-verifications, and facilitating employee training.
Developed and facilitated virtual and in-person orientation sessions for groups of up to 20 employees over six years, onboarding staff at all levels including leads, supervisors, and managers.
Partnered with clients and vendors to effectively address outstanding invoices, streamlining financial operations and reducing resolution time by 20%.
Managed payroll processing for weekly totals of $50K to $80K, maintaining 100% accuracy and timely payroll execution while refining procedures for greater efficiency.
Modernized HRIS systems to facilitate payroll data processing and employee schedules, lowering scheduling conflicts by 20% and boosting overall effectiveness in managing timesheets and recognition programs.
Marketing Analyst
Uncle Jims Famous Jerky & More
Grand Rapids , Michigan
01.2014 - 06.2018
Evaluated and forecasted marketing and sales trends, resulting in a 15% increase in market share and facilitating strategic decisions that enhanced competitive positioning.
Executed comprehensive competitive analysis on pricing, sales, and marketing strategies, resulting in targeted refinements to marketing techniques that elevated engagement and increased sales.
Managed and contributed to over 10 trade shows and conferences, successfully establishing multi-state networking opportunities and enhancing brand recognition.
Relief Coordinator / Area Trainer / Hose
Walt Disney World Resort
Lake Buena Vista, Florida
03.2014 - 04.2017
Secured rapid promotions across three roles within two years, utilizing exceptional communication and leadership skills to elevate team performance and foster operational success.
Partnered with over 150 Cast Members to elevate guest experiences, generating $210 million in combined revenue from 2014 to 2016 through focused initiatives and team engagement.
Led daily operational efficiencies via comprehensive updates and proactive engagement with leadership, contributing to increased productivity and refined processes.
Sr Associate - HR Compliance & Records Management
Ernst & Young, LLC
Dallas, Texas
12.1998 - 01.2014
Engaged with senior management to evaluate and administer annual compliance budgets among diverse departments, including HR, Finance, Accounts Payable, and Accounts Receivable.
Assessed employee performance on a weekly basis and conducted structured quarterly reviews to promote ongoing development and synchronize individual goals with company objectives.
Nurtured ongoing development and assistance for new hires during tenure to encourage sustained success.
Ensured data integrity across HR systems to uphold accurate records and compliance with federal and state regulations.
Provided strategic HR support by counseling departments on interpretation and execution of HR policies, labor laws, and best practices to uphold consistency and compliance within organization.