Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivian Vargas

Baytown,TX

Summary

Dynamic barista and trainer with extensive experience at Starbucks, specializing in coffee preparation and superior customer service. Notable for developing strong customer relationships while effectively training new staff. Proficient in cash handling and workplace safety, consistently driving team performance and elevating customer satisfaction.

Overview

4
4
years of professional experience

Work History

Barista, Barista Trainer

Starbucks
Baytown, Texas
02.2022 - Current
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Operated cash registers to process customer payments.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.

Merchandise Associate

Marshalls
Baytown, TX
10.2020 - 02.2022
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Lee College
Baytown, TX

Skills

  • Workplace Safety Adherence
  • Effective communication
  • Speedy and efficient
  • Exceptional customer service
  • Cash handling
  • Coffee preparation
  • Employee training
  • Team building

Timeline

Barista, Barista Trainer

Starbucks
02.2022 - Current

Merchandise Associate

Marshalls
10.2020 - 02.2022

High School Diploma -

Lee College

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Vivian Vargas