Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Riina Palmgren

SONOMA,CA

Summary

Food service professional with extensive experience in high-pressure environments. Expertise in various POS systems ensures efficient order processing and transaction management. Recognized for delivering quality service independently while maintaining a positive demeanor. Strong organizational and communication skills enhance team collaboration and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sr. Team Member

Chick-Fil-A
Santa Rosa, CA
11.2022 - 01.2025
  • Collaborated with cross-functional team members to uphold a high standard of service efficiency, teamwork, and operational excellence in a fast-paced environment.
  • Provided exceptional customer service by addressing guest needs with professionalism and fostering positive customer relationships to support brand reputation.
  • Supported marketing initiatives by promoting new products and participating in community outreach efforts, contributing to increased customer engagement and sales growth.

Community-Based Service Project Lead Fundraising Campaign Intern

Windsor, CA
08.2023 - 06.2024
  • Led a successful fundraising campaign in partnership with the Madras Warm Springs Reservation, raising $1,000 through in-school marketing initiatives to support community needs.
  • Developed and executed marketing strategies to promote fundraising efforts, engage the student body, and increase awareness of social impact initiatives.
  • Collaborated directly with reservation staff during a two-week service project, assisting in the delivery of essential resources and support to underserved community members.

Intern

Quest-Forward Academy
Santa Rosa, CA
09.2020 - 06.2021
  • Collaborated with faculty and staff through weekly meetings to develop and implement new student programs aimed at enhancing academic engagement and achievement.
  • Designed and launched educational reward systems, contributing to improved student motivation and fostering a positive learning environment.
  • Assisted in marketing initiatives by promoting new programs through targeted campaigns, increasing student awareness and participation.

Education

Bachelor of Science - Business Marketing

California State University, Long Beach
Long Beach, CA

Skills

  • Excel
  • Word
  • Microsoft Office
  • Google Docs
  • IPOS
  • POS
  • Handling money
  • Time management
  • Collaboration
  • Punctuality
  • Teamwork

Websites

Certification

Food handler's certification

Timeline

Community-Based Service Project Lead Fundraising Campaign Intern

08.2023 - 06.2024

Sr. Team Member

Chick-Fil-A
11.2022 - 01.2025

Intern

Quest-Forward Academy
09.2020 - 06.2021

Bachelor of Science - Business Marketing

California State University, Long Beach

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Riina Palmgren