Riis Sicklick
Brooklyn,New York
Summary
Business manager/Administrative assistant with 10 years experience in the photography and management industries with a track record of providing welcoming customer service and management skills. Tech savvy and exemplifies excellent communication and organization.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Multiple Tattoo Artists
01.2020 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduling on-going sessions as well as booking new pieces for travel to multiple countries.
- Manage clients deposits and final payments
Receptionist and Assistant
Badlands Salon
01.2022 - 09.2022
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Managed booking system (Vagaro) and integrated in stylists.
- Managed social media.
- Managed space for owner including updating licenses and upgrading utilities.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company
Receptionist and Manager
Pembley Joon
08.2020 - 12.2021
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Set-up new booking system (Salon Iris) and integrated in stylists.
- Managed social media.
- Managed space for owner including updating licenses and upgrading utilities.
Business Manager/Make-up Director
City Headshots
09.2015 - 08.2020
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Scheduled onsite and offsite makeup appointments for clientele.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Education
Master Program (1000 Hours) -
Make-Up Designory
New York, NY05.2015
Bachelor of Arts - Playwriting And Screenwriting
SUNY Purchase
Westchester, NY05.2015
Skills
- Office administration
- Friendly and Welcoming
- Customer Service expertise
- Proficient in Microsoft Office, Google Docs forms, and Adobe Creative Cloud
- Proficient in most scheduling software (MindBody, Vagaro, Salon Iris)
- Proficient in CRM tracking sites (Hubspot and Zapier)
- Photography expertise
- Sales expertise
- Social Media and branding expertise
Timeline
Receptionist and Assistant
Badlands Salon
01.2022 - 09.2022
Receptionist and Manager
Pembley Joon
08.2020 - 12.2021
Administrative Assistant
Multiple Tattoo Artists
01.2020 - Current
Business Manager/Make-up Director
City Headshots
09.2015 - 08.2020
Master Program (1000 Hours) -
Make-Up Designory
Bachelor of Arts - Playwriting And Screenwriting
SUNY Purchase
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