Rijo Zachariah

Conducted thorough data analysis to extract actionable insights, contributing to strategic decision-making processes. Cleaned and processed large datasets, ensuring data accuracy and reliability for subsequent analysis. Performed Exploratory Data Analysis (EDA) to identify trends, patterns, and anomalies, presenting findings through clear and visually compelling reports and dashboards. Proficient in Python, R, SQL, and data visualization tools

Proficient in data analysis, WordPress maintenance, and data software installation. Skilled in troubleshooting storage and network issues. Experienced in tech training, supporting Pearson software, and managing IT infrastructure. Offers reliable assistance for printers, mobile devices, and effective data management.

Provided comprehensive technical assistance to employees, ensuring the seamless operation of hardware, software, and network systems, adeptly managed the helpdesk ticketing system, swiftly resolving issues to meet service level agreements, diligent in troubleshooting and diagnostics, identified and resolved hardware and software issues across various devices, played a pivotal role in installing, configuring, and maintaining operating systems, applications, and network infrastructure.