Ri'kea Narciso
Marion,SC
Summary
Lander University graduate with a degree in Human Services and Psychology, pursuing a full-time Social Worker role. Experienced in managing high caseloads as a Foster Care Case Manager, with a proven track record of maintaining detailed records and supporting court processes. Strong interpersonal skills and adaptability enable effective outreach and support for diverse individuals. Committed to delivering compassionate care and achieving organizational goals through excellent time management and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Foster Care Case Manager
Department of Social Services
Marion, SC
08.2024 - Current
- Coordinated with other agencies, such as court systems, schools, hospitals, and mental health providers, to ensure that families were receiving necessary services.
- Assessed and evaluated the needs of foster care families.
- Attended court hearings regarding child custody cases involving clients.
- Collaborated with community partners to provide additional support services for clients' needs such as housing assistance or job training programs.
- Actively sought out new placement opportunities for children who had been removed from their previous homes due to neglect or abuse.
- Developed individualized service plans to meet the needs of each family.
- Provided crisis intervention for foster care families when needed.
- Provided referrals for counseling services when needed.
- Advocated on behalf of clients in order to obtain necessary resources or services from outside organizations or government agencies.
- Facilitated meetings between birth parents, foster parents, social workers, and other professionals involved in the case.
- Assisted in transitioning youth out of the foster care system into independent living situations.
Stocker
Target
Florence
05.2022 - 08.2024
- The duties I performed consisted of working on the salesfloor while interacting with the Gusts of the store
- Another aspect of the job I performed was stocking the sales floor and the backroom and maintaining a safe and clean environment.
- Greeted customers and retrieved requested products to drive satisfaction.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Verified pricing accuracy on shelves against invoices from vendors.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Communicated with supervisors regarding stock levels and replenishment needs.
- Conducted routine cycle counts to ensure accurate inventory levels.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Assisted in training new employees on warehouse operations and safety procedures.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Maintained clean and organized workspace to optimize productivity.
- Closely followed company policies/procedures during all work-related activities.
- Adhered to safety guidelines while operating heavy machinery and equipment.
- Managed time effectively to meet deadlines and maintain efficiency.
Intern
Beyond Abuse
Greenwood, SC
08.2023 - 05.2024
- Facilitated family reunification when it is determined that a safe environment can be provided for children who have been removed from their homes due to allegations of abuse or neglect.
- Gathered information from individuals, families, medical professionals, law enforcement personnel, and other sources related to alleged abuse cases.
- Adhered strictly to confidentiality guidelines when handling sensitive information related to open investigations.
- Created written summaries detailing investigative findings for use by legal authorities in criminal proceedings against perpetrators of child abuse or neglect.
- Analyzed evidence and data to identify patterns of abuse or neglect.
- Responded promptly to hotline calls regarding potential incidents of child maltreatment.
- Educated parents, guardians, teachers, healthcare providers, social workers, law enforcement officers, and other stakeholders on issues related to child abuse prevention.
- Attended training seminars on topics related to child welfare services and best practices for conducting investigations into allegations of abuse or neglect.
- Maintained case files and records on individual cases in accordance with agency policies and procedures.
- Ensured all documentation pertaining to cases was completed accurately and submitted according to established timelines.
- Assisted in developing protocols for reporting suspected child abuse or neglect within mandated time frames.
- Participated in multidisciplinary team meetings with representatives from various agencies involved in the investigation process.
- Provided crisis intervention services in emergency situations involving victims of abuse or neglect.
- Partnered with community organizations offering support services for survivors of domestic violence or sexual assault.
- Collaborated with external agencies such as Child Protective Services to ensure appropriate follow-up action was taken for each case investigated.
- Documented case information by completing forms promptly and filing with appropriate agencies.
- Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
- Monitored progress of cases including ensuring that deadlines are met.
- Assessed family dynamics and provided guidance for improvement.
- Developed strategies for working effectively with clients from diverse backgrounds.
- Maintained professional relationships with families during difficult times.
Youth President (YPD)
St. John AME
Marion, SC
08.2016 - 05.2024
- Developed training programs to facilitate employee growth and development.
- Managed budgets related to product development projects in order to maximize resources while ensuring profitability.
- Analyzed data related to customer feedback, sales figures, and operational expenses in order to identify areas of improvement.
- Trained staff on best practices when working with children from diverse backgrounds.
- Participated in professional development training courses related to working with children and adolescents.
- Facilitated workshops designed to educate staff members about best practices when working with children.
- Counseled counselors and other staff members about mental health issues they may have been experiencing due to working with children in a high-stress environment.
- Engaged in ongoing professional development opportunities related to teaching techniques for working with children.
- Advised educators on best practices for working with children who have special needs in a classroom setting.
- Educated staff members on best practices for working with children or youth.
- Ensured proper safety protocols were followed at all times while working with children.
- Provided guidance to volunteers and teachers, helping them develop their skills in working with children.
Education
High School Diploma -
Marion High School
Marion, SC06.2020
Human Services - Psychology
Lander University
Greenwood, SCMaster of Science - Social Work
Walden University
Minneapolis, MNSkills
- Youth mentoring and life skills training
- Crisis intervention
- Individualized service planning
- Family assessment
- Case documentation
- Cultural competency
- Reunification procedures
- Behavioral and patient support
- Client advocacy and education
- Mental health assessment and treatment planning
- Cultural competency and relationship building
- Problem-solving and decision-making
- Effective communication and active listening
- Organizational skills and multitasking
- Team collaboration and building
- Adaptability and flexibility
- Reliability and professionalism
- Emergency response training
- Family counseling and maintenance
- Goal setting and strategic planning
- Time management and prioritization
- Case assessment
Accomplishments
- Human Services Honor society
- President's list
Awards
The Presidents list all four years at Lander University
Involvement
- Human services honor society
- Human services club
- Psychology club
- President of the Young People and Children's Division (YPD) at my church
- Volunteering at the nursing home
- Leading activities and games
- Ensuring time management
- Victim advocate
- Advocating for victims
- Assisting victims/survivors
Activities
- Creative
- Like to design
- Love DIY projects
- Reading
- Family orientated
Certification
- Child Welfare Certification
Timeline
Foster Care Case Manager
Department of Social Services
08.2024 - Current
Intern
Beyond Abuse
08.2023 - 05.2024
Stocker
Target
05.2022 - 08.2024
Youth President (YPD)
St. John AME
08.2016 - 05.2024
High School Diploma -
Marion High School
Human Services - Psychology
Lander University
Master of Science - Social Work
Walden University
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