Hi, I’m
Riki Reyna
Magnolia,TX
I'm Your Huckleberry.
Doc Holliday
Summary
A dynamic professional with a proven track record of enhancing operational efficiency across various sectors, including my pivotal role at Bico Drilling Tools. My collaborative approach, analytical prowess, and expertise in ERP systems enable informed decision-making and drive impactful process improvements, resulting in increased team productivity.
Overview
16
years of professional experience
Work History
BICO Drilling Tools
Fixed Asset Manager
12.2022 - Current
Job overview
- Coordinated, tracked, and processed asset acquisitions, depreciation, disposals, and movements using Microsoft Dynamics 365 Business Central and BiMiner
- Developed and implemented tools and strategies to improve team productivity and efficiency
- Created and maintained a centralized database for improved accessibility to asset, tool rental, and build information across departments
- Proactively identified areas for process improvement, driving increased efficiency throughout the organization
- Implemented troubleshooting, root cause analysis, and issue resolution
- Proactively identified potential issues affecting asset performance or availability through routine monitoring activities
- Optimized asset utilization by reallocating underused equipment to high-demand areas within the organization
- Maximized resource utilization by monitoring rental schedules and allocating tool builds to various U.S. shop facilities
- Contributed to the development of departmental policies and procedures ensuring consistency across the organization
- Enhanced business efficiency by identifying trends and patterns in complex datasets
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives
- Supported acquisition activities related to fixed assets, including due diligence reviews and post-acquisition integration efforts.
Lowes Home Improvement
Head Cashier
05.2022 - 12.2022
Job overview
- AP4me Co-Captain/Lowe’s U Co-Captain
- Added to High Potential list of employees at 3 months of employment
- Supervised Front End consisting of over 25 cashiers to ensure proper guidelines and SOP were followed and to ensure a positive customer experience
- Mentored incoming Head Cashiers and Cashiers on proper opening and closing procedure, customer service, proper cash handling and procedure, solicitation and processing of credit apps, MVP rewards, LPPs and basic installations, and safe practices
- Fostered an environment of teamwork, success and continuous improvement
DaVita Dialysis & Pavilion at Sunny Hills
Patient Care Technician
03.2020 - 04.2022
Job overview
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members
Phoenix Phire Designs
Small Business Co-Owner
03.2009 - 03.2020
Job overview
- Maintained compliance with industry regulations and updated policies accordingly to protect both customers'' interests and those of the small business itself
- Enhanced business operations for greater efficiency through streamlining processes and implementing new systems
- Collaborated with the co-owner on critical decision-making regarding business growth opportunities and strategic partnerships
- Developed marketing strategies to attract new clients and increase revenue, including social media campaigns and local advertising
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed
- Implemented inventory management system for better organization and tracking of products, reducing waste and increasing profitability
- Implemented business strategies, increasing revenue, and effectively targeting new markets
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Education
California State University, Long BeachLong Beach, CA
Skills
- Operations Management
- Administrative Management
- Records Organization and Management
- Logistics Integrations
- Operational Efficiency
- Workflow Optimization
- Strategic Planning
- Project Management
- Process Improvement
- Data Analysis and Report Preparation
- ERP System Experience
- Schedule Creation and Management
Accomplishments
- Utilized Microsoft Excel to develop asset, production, and logistics tracking spreadsheets used company-wide
- Identified and resolved 4,000+ asset acquisition and disposal discrepancies in 2024 resulting in improved inventory and financial accounting
- Introduced and created new shop operational schedules resulting in a dramatic decrease in shop overtime while also resulting in an increase in shop hours and productivity.
- Identified root cause of a large number of inventory discrepancies and collaborated with operational team to adjust and improve workflows resulting in increased efficiency and accuracy.
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