Riki Fanning
Dixon,CA
Summary
Proven Night Auditor at Super 8 By Wyndham, adept at optimizing front desk operations and enhancing guest satisfaction. Leveraged detail-oriented night audit procedures to reduce discrepancies. Demonstrated strong problem-solving skills and a robust work ethic, ensuring seamless transitions and security during overnight shifts. Cultivated positive guest relationships, driving exceptional service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Night Auditor
Super 8 By Wyndham
Vacaville
07.2022 - Current
- Audited nightly financial transactions and ensured accurate reporting of revenue.
- Managed front desk operations, greeting guests and facilitating check-ins/check-outs.
- Resolved guest inquiries and complaints, enhancing customer satisfaction through effective communication.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at .
- Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
- Monitored security cameras and conducted regular walk-throughs to ensure property security.
- Managed front desk operations during night, maintaining security and guest safety.
Education
High School Diploma -
Main Prairie High School
Dixon, CASkills
- Front desk operations
- Multitasking and organization
- Strong work ethic
- Detail-oriented
- Night audit procedures
- Guest services
Timeline
Night Auditor
Super 8 By Wyndham
07.2022 - Current
High School Diploma -
Main Prairie High School