Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Goals
Affiliations
Timeline
Generic

Rikki Becker

Saint Paul,MN

Summary

Successfully centralized recruitment operations, streamlined applicant tracking systems, and significantly reduced processing times. A skilled problem-solver with a strong work ethic and exceptional organizational skills, dedicated to driving efficiency and optimizing workflows.

Overview

24
24
years of professional experience

Work History

Director of Contractor Services

Admiral Merchants Motor Freight
11.2024 - 07.2025
  • Supervised performance across multiple teams and handled escalated employee concerns to ensure smooth operations.
  • Recruited and onboarded owner-operators, including evaluating MVRs and PSPs to ensure compliance and quality.
  • Provided expert guidance to potential applicants and contractors, answering inquiries regarding Admiral's Contractor Program.
  • Managed insurance compliance and facilitated the handling of all Occupational Accident claims to ensure adherence to regulations.
  • Developed marketing materials and retention programs to enhance contractor engagement and long-term partnerships.
  • Administered a fuel discount program for 500+ owner-operators, negotiating better rates across the U.S. and Canada.
  • Implemented a new ATS system, streamlining the recruitment and onboarding processes for enhanced efficiency.
  • Oversaw annual renewals for vehicle plates, IFTA, and border crossings, ensuring timely compliance with regulations.
  • Organized and attended contractor events and trucking shows to strengthen relationships and promote the brand.

Recruiting Manager

The Dart Network
11.2021 - 08.2024
  • Responsible for recruiting and retaining employee drivers and/or contractors and assisting fleet owners with the recruitment of their drivers.
  • Responsible for a team of 26 recruiters and assisting them in recruitment .
  • Meet departmental objectives.
  • Ensure Fleet Services Team produces the contractors and fleet drivers needed to meet Company Plan requirements.
  • Mentor and train recruiters on your team - this includes phone monitoring, etc.
  • Conduct weekly one on one sessions with recruiters on your team to help close files.
  • Ensure your recruiters are meeting weekly and monthly driver capacity goals.
  • If they're unsuccessful work with your manager to develop a plan for their success.
  • Train all new recruiters on your team, develop a training and mentoring schedule.
  • Answer/document incoming recruiting telephone calls.
  • Expedite in-house application process.
  • Support retention of the independent contractors and fleet drivers leased to Dart Transit Company and Dartco, Inc.
  • Support the recruiting efforts of Highway Sales Inc., Mainstream, Inc. and Dart Transit Company.
  • Follow up on leads generated by advertisements, posters, referrals and other sources.
  • Maintain files on drivers recruited, applications submitted and the results of applications.
  • Record referral source on every inquiry.
  • Learn/practice sales techniques.
  • The ability to work well in a team environment is essential. This includes placing the overall needs of the professional team above personal preferences to accomplish work objectives.
  • The ability to handle stressful situations in a non-confrontational, problem-solving manner is required.
  • Effective communication and listening skills are necessary.
  • Perform miscellaneous duties as assigned.
  • Work with fellow employees, departments and network companies in a cooperative spirit implementing the 'Team-Concept'.
  • Handled driver pay and sign on payouts weekly.

Recruiting Team Lead

The Dart Network
04.2021 - 11.2021
  • Rejoined the team to train new recruits and ensure smooth onboarding
  • Partnered with recruiters to enhance retention strategies and build relationships
  • Trained staff on the ATS system and implemented best practices
  • Reinstated bonus programs to boost performance and morale
  • Collaborated with Operations to establish a rehire program
  • Managed capacity for the intermodal division
  • Coordinated and attended job fairs and Driver Appreciation Week
  • Promoted to Recruiting Manager shortly after taking on these responsibilities

Recruiting Specialist

Rihm Kenworth
06.2019 - 03.2021
  • Responsible for proactive recruitment efforts and successful outcomes for all Rihm Family Company business and locations. (22 locations across the Midwest)
  • Proactively partner with hiring managers and HR Manager to understand and fulfill company hiring needs.
  • Full cycle recruitment to include; creating and advertising openings, sourcing candidates, screening resumes, interviewing, scheduling, processing and monitoring of background checks, negotiating job offers.
  • Create and update job descriptions.
  • Job fair participation.
  • Vendor management (recruitment and advertising related).
  • Foster meaningful relationships within secondary, trade and vocational education arenas as well as developing opportunities in the community (networking, school presentations, on-site tours/events, Trucks are for Girls program).
  • Managed the companies Affirmative action plan.
  • Assisted Diesel techs in training on writing resumes and mock interviews to prepare them for their future.
  • Assist in developing internship and apprenticeship programs.
  • Regularly communicate and report on progress and updates to hiring managers and HR Manager.
  • Conduct new hire orientations and assist in developing a new orientation program.
  • Assure systems and files are accurately updated as required on a timely basis.
  • Monitor FMCSA for RK and RL.
  • Wrote and implemented new driver handbook, accident protocol, and new safety guidelines.
  • Sat on numerous diesel advisory committees across the MW.
  • Worked with the State of MN and Tech schools to write and roll out multiple grants to improve Tech students experience.

Recruiter

Dart Transit
12.2014 - 06.2019
  • Be in constant communication with the fleet managers, upper management, etc. about needs of the company regarding open runs, etc.
  • Recruit drivers that fit the companies culture in regards to safety and guidelines. Also to ensure we are a good fit for the drivers.
  • Follow up with my recruits on a constant basis to assure they are happy with Dart.
  • Attend job fairs.
  • Rolled out a hire military program as well as a on the job training program to eliminate the need for driving school- this is to help put safer drivers on the road.
  • Consistently hit daily as well as weekly and monthly goals.
  • Attend a weekly meeting with the CEO, head of safety and a hand full of people throughout the company ('improvement counsel') to see how we can work together to improve both the corporate side and the IC side of DART.
  • Train and mentor new recruiters - continue follow up and review applications for first 6 months of their employment.
  • Worked with WIT.
  • Assisted in multiple driver retention programs.

Western Regional Recruiter

Dunham Express
03.2014 - 12.2014
  • Maintain, track, and review all new employment applications received on a daily basis.
  • Responsible to ensure that all routes are fully staffed.
  • Handle all hiring and candidate sourcing for IC, this includes but is not limited to all interviewing, paperwork, insurance, etc.
  • Ensures all routes designated for conversion are fully staffed with Independent Contractor drivers.
  • Analyze the information provided on a prospective employee's application. Determine the suitability of the applicant for employment.
  • Accountable for maintaining employee personnel files, attendance, and all paperwork pertaining to the Human Resource function.
  • Act as liaison with area employment agencies, preparation and liaison with advertising agencies, processing and checking advertising agency billings, liaison with temporary agencies, recording status of authorized positions within the corporations, employment verifications, employee referral program.
  • Completion of weekly report on open positions.
  • Provides proper direction, motivation and support to the site's staff and ensures their adherence to the company policies and goals.
  • Keeps the Director of Human Resources and Operations Manager informed on progress and status of the Department on a daily/weekly basis.
  • Assist department in carrying out various human resources and/or safety programs and procedures for all company employees.

Driver Recruiter- Dedicated Division

Transport America
09.2011 - 03.2014
  • Recruited class A drivers for all customers for our dedicated divisions such as Ecolab, Mercedes, etc.
  • Trained all new recruiters.
  • Did all background checks for new drivers, all interviews, etc. prior to any on boarding.
  • Scheduled all travel, set up all necessary arrangements in order to make their transitions successful and welcoming.
  • Ran all reports for management on a daily basis to assure that department was on track to where they needed to be and if not make a plan on how to get there.
  • Was responsible to accurately explain benefits to all drivers prior to orientation and make sure they had a clear understanding.
  • All safety procedures as far as checking PSP, MVR etc. was a must in this position and detrimental to the company.

Business Manager- Estee Lauder

Von Maur
09.2011 - 02.2014
  • Provide ongoing training to associates.
  • Follow business trends for other companies to know where we need to improve to be successful.
  • Plan and execute events throughout the season.
  • As well as being responsible for inventory, staffing, training, and customer service.

Cosmetics Management- Clinique

Macy's
10.2001 - 12.2010
  • Trained, recruited, and sold cosmetics throughout Macy's east.
  • Was responsible for all aspects of many counters within this time frame.
  • Inventory, quality control and customer service were also major factors that were taken into account.
  • Generating new business ideas in raising profits over the downturn in the economy was also a huge part in my role.
  • Dealt with all turnover, work comp issues, attendance, etc. at all counters.

Education

High School Diploma -

Park Center

Skills

  • Executive Search
  • Screening Resumes
  • Vendor relationship management
  • Staff management
  • Analytical thinking

Accomplishments

Graduate of MTA Next Leader program 2024

Goals

Helping companies grow their bottom line by reducing turnover and improving customer service. Focused on matching the right talent with the right organizational fit to drive long-term success and enhance service quality.

Affiliations

  • Women in trucking


Timeline

Director of Contractor Services

Admiral Merchants Motor Freight
11.2024 - 07.2025

Recruiting Manager

The Dart Network
11.2021 - 08.2024

Recruiting Team Lead

The Dart Network
04.2021 - 11.2021

Recruiting Specialist

Rihm Kenworth
06.2019 - 03.2021

Recruiter

Dart Transit
12.2014 - 06.2019

Western Regional Recruiter

Dunham Express
03.2014 - 12.2014

Driver Recruiter- Dedicated Division

Transport America
09.2011 - 03.2014

Business Manager- Estee Lauder

Von Maur
09.2011 - 02.2014

Cosmetics Management- Clinique

Macy's
10.2001 - 12.2010

High School Diploma -

Park Center

Similar Profiles

CREATE PROFILE