Rikki Burdman
Berkeley,CA
Summary
Lots of experience with kids but would love to get in to customer service!
Professional in brand representation with strong focus on driving awareness and engagement. Experienced in building relationships, promoting products, and executing marketing strategies. Known for collaborating effectively with teams and adapting to changing needs, ensuring goals are consistently met. Skilled in communication, public speaking, and social media management. Reliable and results-driven with passion for delivering impactful outcomes.
Experienced with engaging diverse audiences to create meaningful brand connections. Utilizes strategic marketing techniques to enhance brand presence and consumer loyalty. Knowledge of leveraging communication and promotional skills to support successful brand campaigns.
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting, and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
American Eagle Outfiters
Park City, UT
08.2025 - Current
- Cultivated brand awareness through engaging promotional activities and community outreach events.
- Developed and implemented strategic marketing initiatives to enhance product visibility and customer engagement.
- Trained new team members on brand messaging, product knowledge, and customer interaction techniques.
- Collaborated with cross-functional teams to align branding strategies with market trends and consumer behavior.
- Analyzed consumer feedback to refine brand positioning and improve overall customer satisfaction.
- Organized promotional events that increased foot traffic and enhanced brand loyalty among target audiences.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
- Coordinated with social media influencers to create compelling content, further amplifying brand reach.
- Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
- Boosted brand visibility at major events by representing and speaking knowledgeably about products.
- Provided exceptional customer service to drive satisfaction.
- Communicated product value, quality, and style to educate and entice potential customers.
- Established and maintained positive relationships with customers.
- Greeted customers warmly and pleasantly answered inquiries.
- Increased sales by effectively communicating product benefits.
- Developed creative displays and signage to draw customers to products.
Teachers Aid
Beth El Congregation
04.2022 - 09.2024
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class time as well as extracurricular activities.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Enhanced students’ critical thinking skills through problem-solving activities and group collaboration exercises.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school’s curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Encouraged small groups to discuss and explore concepts through hands-on activities.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Camp counselor
Urban Adaman
06.2020 - 09.2024
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Developed excellent time-management skills by balancing multiple tasks simultaneously in fast-paced environments.
- Contributed to a positive camp environment by fostering strong relationships among campers and staff.
- Collaborated with fellow counselors to create a cohesive team dynamic, improving overall camp operations.
- Provided support and guidance to campers during challenging situations, promoting personal growth and resilience.
- Participated in regular team meetings to discuss progress, challenges, and opportunities for improvement, contributing to the overall success of the camp program.
- Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
- Enhanced camper experience by planning and leading engaging activities tailored to their interests.
- Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
- Participated in singing and storytelling to encourage positive camper experience and entertain campers.
- Maintained clean facilities at all times, ensuring a safe and healthy environment for campers and staff alike.
- Ensured camper safety through vigilant supervision and adherence to established protocols during activities.
- Facilitated group activities that encouraged teamwork, communication, and problem-solving skills among campers.
- Implemented effective conflict resolution strategies for addressing camper disputes, maintaining a harmonious atmosphere.
- Mediated disputes or conflicts between campers to maintain peaceful environment.
- Demonstrated adaptability by adjusting activity plans based on changing weather conditions or unforeseen circumstances.
- Mentored younger counselors-in-training by sharing knowledge, providing guidance, and serving as a role model for professional conduct.
- Offered constructive feedback to fellow counselors during training sessions, contributing to continuous improvement efforts within the team.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Encouraged team building to increase camaraderie, trust and rapport.
- Implemented rules and regulations to enforce discipline and compliance.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Monitored participation in recreational activities to provide assistance to participants.
- Kept athletic and games equipment and facilities organized and maintained.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Collaborated with other recreation staff in developing new recreational activities.
Pet Sitter
Neighbors
07.2019 - 08.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner’s absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Managed pet safety and wellness in owners’ absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals’ well-being and happiness.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
- Increased repeat business with exceptional care and personalized attention to pets’ needs.
- Enhanced pets’ emotional wellbeing by providing companionship and affection, reducing anxiety during their owners’ absence.
- Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
- Facilitated socialization for pets by arranging playdates with other animals, enhancing their social skills.
- Streamlined communication with pet owners through mobile app, making it easier to share updates and receive instructions.
- Built loyal client base through word-of-mouth and positive online reviews, expanding business reach.
- Trained animals in behavioral compliance or other special routines or commands.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Education
High School -
Park City Academy
High School - undefined
Fusion Academy
10.2024
Skills
- Customer service, Communication skills, Time management, English, Time Management, Problem-solving, Community service, Leadership qualities, Attention to detail, Problem-solving, Written communication, Answering phones, Conflict resolution, Recordkeeping and confidentiality, Multitasking and organization, Clear communication, Reliability and punctuality, Verbal and written communication, Multitasking, Excellent communication, Adaptability, Team building, Positive attitude, Teamwork and collaboration, Problem-solving, Attention to detail, Time management
- Customer service
- Exceptional communication
- Customer engagement
- Customer relations
- Adaptable personality
- Relationship builder
- Customer relationship building
- Brand awareness
- Branding
- Target audience identification
- Conflict resolution techniques
- Data-driven decision making
- Marketing
- Excellent public speaking
- Time management mastery
- Sales
- Communication skills
- Product awareness
- Team player
- Teamwork and collaboration
- Time management
- Problem-solving
- Public speaking
- Creative thinking
- Attention to detail
- Critical thinking
- Merchandise sales
- Flexible schedule
- Relationship building
- Marketing strategies
- Decision-making
- Word processing
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
- Watching Movies and TV Shows
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Web Development and Design
- Rock Climbing
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Gym Workouts
- Music
- Outdoor Recreation
- Volunteering
- Woodworking
- Baking
- Dancing
- Stand-up Paddleboarding (SUP)
- Horseback Riding
- I like working with my hands and fixing things
- Gardening
- Graphic Design
- Cooking
- Community Cleanup
- Supporting STEM education initiatives and mentorship programs
- Knitting and Crocheting
- Dance
- Road Trips
- Camping
- Surfing
- Video Game Design
- Volunteer Work
- Crafting and DIY Projects
- Food Tourism
- Strategy Games
- High-Intensity Interval Training
- Swimming
- Kayaking
- I enjoy cooking for friends and family gatherings
- Reading
- Playing Sports
- Animal Care
- Mindfulness Practices
- Video Gaming
- Interior Design
- Team Sports
- Fashion
Timeline
Brand Ambassador
American Eagle Outfiters
08.2025 - Current
Teachers Aid
Beth El Congregation
04.2022 - 09.2024
Camp counselor
Urban Adaman
06.2020 - 09.2024
Pet Sitter
Neighbors
07.2019 - 08.2024
High School - undefined
Fusion Academy
High School -
Park City Academy
Hobbies and Interests
Volunteer Travel, Knitting and Crocheting, Cooking, Graphic Design, Youth Development Programs, Dancing, Stand-up Paddleboarding (SUP), Youth mentor, providing guidance and support to empower the next generation of leaders., Outdoor Recreation, Music, I like working with my hands and fixing things., Watching Movies and TV Shows, Baking, Backpacking and Hiking, Horseback Riding, Rock Climbing, Gym Workouts, Woodworking, Reading, I participate in a variety of outdoor recreational activities., Playing Sports, Animal Care, Astrology, Food Tourism, High-Intensity Interval Training, Video Gaming, I enjoy cooking for friends and family gatherings., Fashion and Style, Camping, Kayaking, I participate in various sports activities for physical activity, camaraderie, and personal growth., Interior Design, Volunteer Work, Swimming, Road Trips, Homelessness Outreach, Yoga, Drawing and Painting, Fashion, Enjoying the art of baking and pastry-making, experimenting with recipes., Learning new cooking techniques and expanding my culinary skills., I like trying new recipes and food trends., Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms., Enjoy experimenting with different ingredients and flavors in the kitchen.