Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operation's Manager New Construction/Real Estate Manager
Wichita Falls Investments, LLC.
06.2020 - Current
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Reduced turnaround time for project completion through effective resource allocation and team management.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Introduced new methods, practices, and systems to reduce turnaround time.
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Improved project efficiency by streamlining communication between architects, engineers, and subcontractors.
Reduced construction costs through diligent budget management and effective negotiation with suppliers.
Completed projects within time constraints by effectively managing schedules and allocating resources.
Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
Coordinated permit acquisition and ensured compliance with all regulatory requirements throughout each stage of construction.
Reviewed architectural designs and provided valuable feedback for improving functionality or reducing costs without sacrificing quality.
Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
Communicated daily with vendors to keep project fully operational.
Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
Verified completed projects met approved time, quality, and cost estimates.
Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
Negotiated contracts with suppliers and subcontractors to confirm fair pricing and quality service.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Collected and maintained careful records of rental payments and payment dates.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Reconciled accounts, managed deposits and tracked expenses.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Office Manager
Gilbow Tank Trucks/JG Customs
02.2018 - 05.2020
Left due to covid hours. Job Description below.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and parts.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined payroll processing by implementing efficient data entry and verification procedures.
Pre-K Teacher/Assistant Daycare Teacher
The Growing Tree
09.2014 - 01.2018
Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.
Improved student literacy skills by incorporating daily read-alouds, guided reading groups, and independent reading time.
Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Applied play-based strategies to provide diverse approaches to learning.
Educated students in foundational concepts such as shapes, numbers, and letters.
Office/Medical Assistant
North Texas Foot Clinic
02.2012 - 03.2013
Ended up moving. See job details below.
Developed comprehensive treatment plans for patients with chronic conditions, promoting overall health and wellbeing.
Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Education
No Degree - Real-Estate Sales Agent License
Aceable Agent
Austin, TX
08.2022
High School Diploma -
Rosewall Christian Academy
Bakersfield, CA
05.2005
Skills
Performance Management
Expense Tracking
Strategic Planning
Marketing
Operations Management
Project Management
Verbal and written communication
Team Leadership
Staff Management
Negotiation
Time Management
Sales management
Sales Techniques
Business Planning
Budget Control
Project Planning
Customer Service
Budget Management
Hiring and Training
Scheduling and Coordinating
Negotiation and Conflict Resolution
Computer Skills
Goal Setting
Time management abilities
Team building
Business Analysis and Reporting
Positive Attitude
Managing Operations and Efficiency
Idea Development and Brainstorming
Problem-solving abilities
Contract Negotiation
Written Communication
Multitasking
Excellent Communication
Problem-Solving
Active Listening
Budget Administration
Professionalism
Organizational Skills
Self Motivation
Decision-Making
Certification
Certified [Real-Estate Sales Agent], [Copper Creek Realty] - 08/31/2022-8/31/2024
Renews every 2 years.
Timeline
Operation's Manager New Construction/Real Estate Manager
Wichita Falls Investments, LLC.
06.2020 - Current
Office Manager
Gilbow Tank Trucks/JG Customs
02.2018 - 05.2020
Pre-K Teacher/Assistant Daycare Teacher
The Growing Tree
09.2014 - 01.2018
Office/Medical Assistant
North Texas Foot Clinic
02.2012 - 03.2013
No Degree - Real-Estate Sales Agent License
Aceable Agent
High School Diploma -
Rosewall Christian Academy
Certified [Real-Estate Sales Agent], [Copper Creek Realty] - 08/31/2022-8/31/2024
Renews every 2 years.
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