Rikki Byrge

• Responsible for talking to customers and making appointments as well as, on the job.

• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept accurate and current attendance records and assignment sheets to maintain file compliance.

• Responsible for customer service in a fast paced environment.
• Cultivated warm relationships with regular customers.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Stayed up-to-date on menu changes to help customers make food choices.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Responsible for customer service and food serving during auctions as well as, training new hires in the restaurant.
• Served food and beverages promptly with focused attention to customer needs.

Started as a hostess and moved up to serving

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Answered customers' questions, recommended items, and recorded order information.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.