Rikki Chappell
Pueblo,CO
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
10
10
years of professional experience
Work History
Athletic Secretary
District 70
Pueblo, CO
10.2020 - Current
- Provided administrative support to the Athletic Director, such as answering phones and responding to emails.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Performed basic bookkeeping tasks related to athletics budgeting and expenses.
- Managed budgets for program-related expenses including supplies and equipment purchases.
- Assisted in the planning of special events such as holiday celebrations and fundraisers.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing student and parent contact information.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Office Manager
PCM Cheer
Anaheim, CA
01.2017 - 12.2018
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Tracked attendance for athletes at practice.
- Managed and maintained inventory for the pro shop.
- Helped order and manage uniforms.
- Monitored inventory levels and placed orders when needed.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Customer Service Cashier
Disneyland Resort
Anaheim, CA
11.2014 - 03.2017
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Processed sales transactions to prevent long customer wait times.
- Answered inbound calls, chats and emails to facilitate customer service.
- Provided exceptional customer service to ensure customer satisfaction.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained up-to-date knowledge on current promotions, events, and services offered by the resort.
Education
Pueblo Community College
Pueblo, COSkills
- Office administration
- Travel arrangements
- Facility management
- Calendar management
- Bookkeeping
- Account balancing reconciliation
- Multi-line telephone systems
Timeline
Athletic Secretary
District 70
10.2020 - Current
Office Manager
PCM Cheer
01.2017 - 12.2018
Customer Service Cashier
Disneyland Resort
11.2014 - 03.2017
Pueblo Community College
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